Integrate Deskpro with Tick
Send information between Deskpro and Tick automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a task in Tick for new tickets created in Deskpro
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in your Tick for newly generated tickets in Deskpro.
How it works
- The flow triggers when a new ticket is created in Deskpro.
- Zoho Flow creates a new task in Tick.
Create a task in Tick for new tickets created in Deskpro
Deskpro + Tick
Build your own integrations between Deskpro and Tick
Connect Deskpro and Tick with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Deskpro and Tick using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Person added
Triggers when a new person is added
Ticket updated
Triggers when any detail of a ticket is updated
Ticket response received
Triggers when a new response is received for a ticket
Ticket created
Triggers when a new ticket is created
New task
Triggers when a new task is created
New project
Triggers when a new project is created
New time entry
Triggers when a new time entry is created
New client
Triggers when a new client is added
All Actions - Actions are the automated tasks
Add person
Adds a new person
Create organization
Creates a new organization
Create ticket
Creates a new ticket
Add note to ticket
Adds a note or message to the selected ticket
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket by its ID
Fetch organization
Fetches the details of an existing organization
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Create task
Creates a new task
Add client
Adds a new client
Create time entry
Creates a new time entry
Add user
Adds a new user
Create project
Creates a new project
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
Similar apps
What is Tick?
Tick is time-tracking software that lets you manage projects and budget. You can create recurring projects, bill clients, and track progress with powerful reports.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
