Integrate Deskpro with Toggl Track
Send information between Deskpro and Toggl Track automatically, without writing any code, using Zoho Flow.
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Create action items in your Toggl Track for newly generated tickets in Deskpro
Efficiently address customer concerns by promptly creating tasks. This flow will create a task in Toggl Track for new tickets created in Deskpro.
How it works
- The flow triggers when a new ticket is created in Deskpro.
- Zoho Flow creates a new task in the selected project in Toggl Track.
Create action items in your Toggl Track for newly generated tickets in Deskpro
Deskpro + Toggl Track
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Supported triggers and actions
Integrate Deskpro and Toggl Track using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Person added
Triggers when a new person is added
Ticket updated
Triggers when any detail of a ticket is updated
Ticket response received
Triggers when a new response is received for a ticket
Ticket created
Triggers when a new ticket is created
Time entry created
Triggers when a new time entry is created
Project updated
Triggers when a project is updated in the selected workspace
Task updated
Triggers when a task is updated in the selected workspace
Tag created
Triggers when a new tag is created in the selected workspace
Client created
Triggers when a new client is created in the selected workspace
Client updated
Triggers when a client is updated in the selected workspace
Project created
Triggers when a new project is created in the selected workspace
Time entry updated
Triggers when a time entry is updated
Task created
Triggers when a new task is created in the selected workspace
All Actions - Actions are the automated tasks
Add person
Adds a new person
Create organization
Creates a new organization
Create ticket
Creates a new ticket
Add note to ticket
Adds a note or message to the selected ticket
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket by its ID
Fetch organization
Fetches the details of an existing organization
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Create task
Creates a new task in the selected project
Create client
Creates a new client in the selected workspace
Create project
Creates a new project in the selected workspace
Fetch project
Fetches the details of an existing project by ID or name
Fetch time entry
Fetches the details of existing time entry by ID or start and end date
Fetch task
Fetches the details of an existing task by ID
Fetch client
Fetches the details of the existing client by ID or name
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
What is Toggl Track?
Toggl Track is a time tracking application that lets you manage projects across teams and make better business decisions. It provides tools for team planning, profitability analysis, and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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