Integrate Device Magic with SupportBee

Send information between Device Magic and SupportBee automatically, without writing any code, using Zoho Flow.

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Generate a ticket in SupportBee when a form is submitted in Device Magic

Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will create a new ticket in SupportBee for new form submission in Device Magic.

How it works
  1. The flow triggers when a new submission is received in the selected form in Device Magic.
  2. Zoho Flow creates a new ticket in SupportBee.
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Generate a ticket in SupportBee when a form is submitted in Device Magic

Device Magic + SupportBee

Build your own integrations between Device Magic and SupportBee

Connect Device Magic and SupportBee with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Device Magic and SupportBee using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Submission received

Triggers when a new submission is received in the selected form

New Ticket

Triggers when a new ticket is created

New Customer Reply

Triggers when a customer replies to a ticket

New Agent Reply

Triggers when an agent replies to a ticket

New Comment

Triggers when a new comment is added to a ticket

All Actions - Actions are the automated tasks

Dispatch form

Dispatches a form to a target device

Create Ticket

Creates a new ticket

What is Device Magic?

Device Magic is mobile forms and data collection software. You can collect data without internet connection, send forms with pre-populated data, and track the location of each submission.

Forms

What is SupportBee?

SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

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