Integrate Ecwid with LiveAgent

Send information between Ecwid and LiveAgent automatically, without writing any code, using Zoho Flow.

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Create a new contact in LiveAgent whenever a purchase is completed in Ecwid

Enhance customer satisfaction with immediate support integration at the moment of purchase. This flow will set up a new contact in LiveAgent for each purchase occurring in Ecwid.

How it works
  1. The flow triggers when a new paid order is created in Ecwid.
  2. Zoho Flow creates a new contact in LiveAgent.
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Create a new contact in LiveAgent whenever a purchase is completed in Ecwid

Ecwid + LiveAgent

Build your own integrations between Ecwid and LiveAgent

Connect Ecwid and LiveAgent with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Ecwid and LiveAgent using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Product created

Triggers when a new product is created

Order created

Triggers when a new order is created

Customer created

Triggers when a new customer is created

Cart abandoned

Triggers when a customer leaves the online store without making a purchase

Order status updated

Triggers when an order's status is updated

Paid order created

Triggered when a new paid order is created

Company created

Triggers when a new company is created

Ticket created

Triggers when a new ticket is created

Contact created

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Create discount coupon

Creates a new discount coupon

Create product

Creates a new product

Create customer

Creates a new customer

Create order

Creates a new order

Fetch order

Fetches an order by order number

Fetch customer

Fetches the details of an existing customer by email address

Add contact to group

Adds a contact to the selected group

Create contact

Creates a new contact

Create ticket

Creates a new ticket

Create company

Creates a new company

Update company

Updates the details of an existing company

Remove contact from group

Removes a contact from the selected group

Update ticket

Updates the details of an existing ticket

Update contact

Updates the details of an existing contact

Fetch company

Fetches the details of an existing company by ID, name, or email address

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

What is Ecwid?

Ecwid is ecommerce software. It lets you add your Ecwid store to an existing website, sell products on multiple platforms, and reach out to customers in different languages.

E Commerce

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

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Sales Director, Artico

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

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Technical Engineer, Master Liveaboards

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