Integrate Ecwid with Trengo
Send information between Ecwid and Trengo automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new contact in Trengo whenever a purchase is completed in Ecwid
Streamline customer support by instantly creating contacts in your inbox application for seamless post-purchase service. This flow will generate a new contact in Trengo in response to new purchases from Ecwid.
How it works
- The flow triggers when a new paid order is created in Ecwid.
- Zoho Flow creates a new contact in Trengo.
Create a new contact in Trengo whenever a purchase is completed in Ecwid
Ecwid + Trengo
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Supported triggers and actions
Integrate Ecwid and Trengo using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Product created
Triggers when a new product is created
Order created
Triggers when a new order is created
Customer created
Triggers when a new customer is created
Cart abandoned
Triggers when a customer leaves the online store without making a purchase
Order status updated
Triggers when an order's status is updated
Paid order created
Triggered when a new paid order is created
Ticket reopened
Triggers when an existing ticket is reopened
Outbound message sent
Triggers when a new outbound message is sent
Ticket assigned
Triggers when an existing ticket is assigned to an agent
Ticket label added
Triggers when a new label is added to an existing ticket
Note created
Triggers when a new internal message is created
Ticket closed
Triggers when an existing ticket is closed
Inbound message received
Triggers when a new inbound message is received
All Actions - Actions are the automated tasks
Create discount coupon
Creates a new discount coupon
Create product
Creates a new product
Create customer
Creates a new customer
Create order
Creates a new order
Fetch order
Fetches an order by order number
Fetch customer
Fetches the details of an existing customer by email address
Send ticket message
Sends a ticket message
Create ticket
Creates a new ticket
Send email
Sends an email to the specified email address
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Fetch contact by ID
Fetches the details of an existing contact using contact ID
Update contact custom field
Updates the details of an existing contact custom field
Fetch ticket
Fetches the details of an existing ticket by ID
Update ticket custom field
Updates the details of an existing ticket custom field
Fetch contact
Fetches the details of an existing contact using ID, name, phone number, or email address.
What is Ecwid?
Ecwid is ecommerce software. It lets you add your Ecwid store to an existing website, sell products on multiple platforms, and reach out to customers in different languages.
What is Trengo?
Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.
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Learn more >Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
