Integrate Ecwid with ZappHub

Send information between Ecwid and ZappHub automatically, without writing any code, using Zoho Flow.

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Create a contact in ZappHub when a new purchase is made in Ecwid

Enhance customer satisfaction with immediate support integration at the moment of purchase. This flow will create a new contact in ZappHub for new purchases made in Ecwid.

How it works
  1. The flow triggers when a new paid order is created in Ecwid.
  2. Zoho Flow creates a new user contact in the internal contacts agenda of the WhatsApp device connected in ZappHub.
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Create a contact in ZappHub when a new purchase is made in Ecwid

Ecwid + ZappHub

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Supported triggers and actions

Integrate Ecwid and ZappHub using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Product created

Triggers when a new product is created

Order created

Triggers when a new order is created

Customer created

Triggers when a new customer is created

Cart abandoned

Triggers when a customer leaves the online store without making a purchase

Order status updated

Triggers when an order's status is updated

Paid order created

Triggered when a new paid order is created

Message delivered

Triggers when a message is delivered successfully

Message sent or received

Triggers when a new message is sent or received

All Actions - Actions are the automated tasks

Create discount coupon

Creates a new discount coupon

Create product

Creates a new product

Create customer

Creates a new customer

Create order

Creates a new order

Fetch order

Fetches an order by order number

Fetch customer

Fetches the details of an existing customer by email address

Send message

Sends a new text message to the specified phone number, group, or broadcast list.

Add participants to group

Adds the specified participants to an existing group using their phone numbers

Create agent

Creates a new chat agent for the current device

Create contact

Creates a new user contact in the internal contacts agenda of the WhatsApp device connected

Remove participant from group

Removes the specified participants from an existing group by phone number

Revoke group invite

Revokes the specified group invite code

Update contact

Updates the details of an existing contact using WhatsApp contact ID

Validate phone number

Validates the specified list of phone numbers, optionally enforcing the country code or local prefix.

Fetch group invite code

Fetches the invite URL for an existing group

Fetch contact

Fetches the details of an existing contact using WhatsApp ID or phone number

What is Ecwid?

Ecwid is ecommerce software. It lets you add your Ecwid store to an existing website, sell products on multiple platforms, and reach out to customers in different languages.

E Commerce

What is ZappHub?

ZappHub is a collaborative, web-based live chat solution that allows multiple people to interact with a linked WhatsApp account simultaneously.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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