Integrate FastField with Deskpro

Send information between FastField and Deskpro automatically, without writing any code, using Zoho Flow.

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Create a ticket in Deskpro for new form submissions in FastField

Improve response times to customer queries by promptly generating tickets upon form submission. This flow will generate a new ticket in Deskpro in response to each new form submission in FastField.

How it works
  1. The flow triggers when a new submission is created in FastField.
  2. Zoho Flow creates a new ticket in Deskpro.
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Create a ticket in Deskpro for new form submissions in FastField

FastField + Deskpro

Build your own integrations between FastField and Deskpro

Connect FastField and Deskpro with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate FastField and Deskpro using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Submission created

Triggers when a new submission is created

Organization created

Triggers when a new organization is created

Person added

Triggers when a new person is added

Ticket updated

Triggers when any detail of a ticket is updated

Ticket response received

Triggers when a new response is received for a ticket

Ticket created

Triggers when a new ticket is created

All Actions - Actions are the automated tasks

Add person

Adds a new person

Create organization

Creates a new organization

Create ticket

Creates a new ticket

Add note to ticket

Adds a note or message to the selected ticket

Update ticket

Updates the details of an existing ticket

Fetch ticket

Fetches the details of an existing ticket by its ID

Fetch organization

Fetches the details of an existing organization

Fetch person or agent

Fetches the details of a person or agent by their email address or ID

What is FastField?

FastField is a fully customizable mobile forms solution that lets you build and distribute digital forms for inspections, checklists, or any other data collection needs.

Forms Survey

What is Deskpro?

Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

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