Integrate FastField with LiveAgent
Send information between FastField and LiveAgent automatically, without writing any code, using Zoho Flow.
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Generate a ticket in LiveAgent when a form is submitted in FastField
Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will create a fresh ticket in LiveAgent upon receiving a new form submission in FastField.
How it works
- The flow triggers when a new submission is created in FastField.
- Zoho Flow creates a new ticket in LiveAgent.
Generate a ticket in LiveAgent when a form is submitted in FastField
FastField + LiveAgent
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Supported triggers and actions
Integrate FastField and LiveAgent using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Submission created
Triggers when a new submission is created
Company created
Triggers when a new company is created
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Add contact to group
Adds a contact to the selected group
Create contact
Creates a new contact
Create ticket
Creates a new ticket
Create company
Creates a new company
Update company
Updates the details of an existing company
Remove contact from group
Removes a contact from the selected group
Update ticket
Updates the details of an existing ticket
Update contact
Updates the details of an existing contact
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
What is FastField?
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What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
Siddharth Ahuja
CEO, Fabricroot
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
