Integrate Fluent Support with Flow
Send information between Fluent Support and Flow automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create action items in your Flow for newly generated tickets in Fluent Support
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your Flow for new tickets generated in Fluent Support.
How it works
- The flow triggers when a new ticket is created in Fluent Support.
- Zoho Flow creates a new task in the selected workspace in Flow.
Create action items in your Flow for newly generated tickets in Fluent Support
Fluent Support + Flow
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Supported triggers and actions
Integrate Fluent Support and Flow using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Tickets moved
Triggers when tickets are moved
Ticket created
Triggers when a new ticket is created
Ticket closed
Triggers when an existing ticket is closed
Ticket agent changed
Triggers when a ticket agent is changed
Ticket reopened
Triggers when a ticket is reopened
New task
Triggers when a new task is created
List updated
Triggers when the selected list is updated
New list
Triggers when a new list is created
Task updated
Triggers when the selected task is updated
New workspace
Triggers when a new workspace is created
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Create customer
Creates a new customer
Fetch customer
Fetches the details of an existing customer
Fetch agent
Fetches the details of an existing agent
Fetch ticket
Fetches the details of an existing ticket
Post comment
Posts a comment in the selected task
Create task
Creates a new task in the selected workspace
What is Fluent Support?
Fluent Support is a WordPress support ticket management website that allows businesses to manage support agents, customers, and tickets.
Similar apps
What is Flow?
Flow is project and task management software. You can track resources, collaborate with your team, and organize tasks with custom views.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
