Integrate Fluent Support with Runrun.it

Send information between Fluent Support and Runrun.it automatically, without writing any code, using Zoho Flow.

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Create action items in your Runrun.it for newly generated tickets in Fluent Support

Efficiently address customer concerns by promptly creating tasks. This flow will generate a task within your Runrun.it for fresh tickets initiated in Fluent Support.

How it works
  1. The flow triggers when a new ticket is created in Fluent Support.
  2. Zoho Flow creates a new task in Runrun.it.
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Create action items in your Runrun.it for newly generated tickets in Fluent Support

Fluent Support + Runrun.it

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Supported triggers and actions

Integrate Fluent Support and Runrun.it using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Tickets moved

Triggers when tickets are moved

Ticket created

Triggers when a new ticket is created

Ticket closed

Triggers when an existing ticket is closed

Ticket agent changed

Triggers when a ticket agent is changed

Ticket reopened

Triggers when a ticket is reopened

Task created

Triggers when a new task is created

Project created

Triggers when a new project is created

Client created

Triggers when a new client is created

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Create customer

Creates a new customer

Fetch customer

Fetches the details of an existing customer

Fetch agent

Fetches the details of an existing agent

Fetch ticket

Fetches the details of an existing ticket

Create client

Creates a new client

Create post on enterprise wall

Creates a new post on enterprise wall

Create task

Creates a new task

Create comment

Create a new comment

Create post on team wall

Creates a new post on team wall

Create project

Creates a new project

What is Fluent Support?

Fluent Support is a WordPress support ticket management website that allows businesses to manage support agents, customers, and tickets.

What is Runrun.it?

Runrun.it is a cloud-based team management platform that helps managers to get more productivity out of their teams when dealing with task, time, and talent management.

Project Management

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Webhook triggers

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Owain ap Rees

Sales Director, Artico

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more

Toto

Technical Engineer, Master Liveaboards

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