Integrate Formidable Forms with Trengo
Send information between Formidable Forms and Trengo automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new ticket in Trengo following a form submission in Formidable Forms
Improve response times to customer queries by promptly generating tickets upon form submission. This flow will generate a new ticket in Trengo each time a form is submitted in Formidable Forms.
How it works
- The flow triggers when a new form entry is made in Formidable Forms.
- Zoho Flow creates a new ticket in Trengo.
Create a new ticket in Trengo following a form submission in Formidable Forms
Formidable Forms + Trengo
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Supported triggers and actions
Integrate Formidable Forms and Trengo using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Form entry updated
Triggers when an existing form entry is updated
Form entry made
Triggers when a new form entry is made
Ticket reopened
Triggers when an existing ticket is reopened
Outbound message sent
Triggers when a new outbound message is sent
Ticket assigned
Triggers when an existing ticket is assigned to an agent
Ticket label added
Triggers when a new label is added to an existing ticket
Note created
Triggers when a new internal message is created
Ticket closed
Triggers when an existing ticket is closed
Inbound message received
Triggers when a new inbound message is received
All Actions - Actions are the automated tasks
Send ticket message
Sends a ticket message
Create ticket
Creates a new ticket
Send email
Sends an email to the specified email address
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Fetch contact by ID
Fetches the details of an existing contact using contact ID
Update contact custom field
Updates the details of an existing contact custom field
Fetch ticket
Fetches the details of an existing ticket by ID
Update ticket custom field
Updates the details of an existing ticket custom field
Fetch contact
Fetches the details of an existing contact using ID, name, phone number, or email address.
What is Formidable Forms?
Formidable Forms is an advanced WordPress form plugin with a drag and drop form builder. Build a single contact form or complex multi-page forms with conditional logic, calculations, file uploads, and more.
Similar apps
What is Trengo?
Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.
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