Integrate Forminator with Freshdesk

Send information between Forminator and Freshdesk automatically, without writing any code, using Zoho Flow.

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Create a ticket in Freshdesk for new form submissions in Forminator

Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will create a fresh ticket in Freshdesk upon receiving a new form submission in Forminator.

How it works
  1. The flow triggers when a form is submitted in Forminator.
  2. Zoho Flow creates a new ticket in Freshdesk.
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Create a ticket in Freshdesk for new form submissions in Forminator

Forminator + Freshdesk

Build your own integrations between Forminator and Freshdesk

Connect Forminator and Freshdesk with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Forminator and Freshdesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Poll entry submitted

Triggers when a poll is answered

Form entry submitted

Triggers when a form is submitted

Quiz entry submitted

Triggers when a quiz is answered

Contact updated

Triggers when the details of an existing contact are updated

Ticket updated

Triggers when the details of an existing ticket are updated

Ticket note added

Triggers when a note is added to the selected ticket

Ticket created

Triggers when a new ticket is created

Contact created

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Create forum

Creates a new forum in the selected category

Create ticket

Creates a new ticket

Create forum category

Creates a new forum category

Add notes to ticket

Adds private or public notes to the selected ticket

Create contact

Creates a new contact

Create company

Creates a new company

Create group

Creates a new group

Update ticket

Updates the details of an existing ticket

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch company by ID

Fetches the details of an existing company by ID

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch group by ID

Fetches the details of an existing group by ID

Fetch company

Fetches the details of an existing company by domain

What is Forminator?

Forminator is a form builder plugin that lets users create contact forms, order forms, payment forms, quizzes, polls, and more.

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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