Integrate Formsite with Trengo
Send information between Formsite and Trengo automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Generate a ticket in Trengo when a form is submitted in Formsite
Improve response times to customer queries by promptly generating tickets upon form submission. This flow will create a fresh ticket in Trengo upon receiving a new form submission in Formsite.
How it works
- The flow triggers when a result is submitted through the selected form in Formsite.
- Zoho Flow creates a new ticket in Trengo.
Generate a ticket in Trengo when a form is submitted in Formsite
Formsite + Trengo
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Supported triggers and actions
Integrate Formsite and Trengo using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Result submitted through forms
Triggers when a result is submitted through the selected form
Ticket reopened
Triggers when an existing ticket is reopened
Outbound message sent
Triggers when a new outbound message is sent
Ticket assigned
Triggers when an existing ticket is assigned to an agent
Ticket label added
Triggers when a new label is added to an existing ticket
Note created
Triggers when a new internal message is created
Ticket closed
Triggers when an existing ticket is closed
Inbound message received
Triggers when a new inbound message is received
All Actions - Actions are the automated tasks
Send ticket message
Sends a ticket message
Create ticket
Creates a new ticket
Send email
Sends an email to the specified email address
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Fetch contact by ID
Fetches the details of an existing contact using contact ID
Update contact custom field
Updates the details of an existing contact custom field
Fetch ticket
Fetches the details of an existing ticket by ID
Update ticket custom field
Updates the details of an existing ticket custom field
Fetch contact
Fetches the details of an existing contact using ID, name, phone number, or email address.
What is Trengo?
Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.
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Custom functions
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Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
