Integrate Formstack with Teamwork Desk

Send information between Formstack and Teamwork Desk automatically, without writing any code, using Zoho Flow.

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Create a new ticket in Teamwork Desk following a form submission in Formstack

Improve response times to customer queries by promptly generating tickets upon form submission. This flow will generate a new ticket in Teamwork Desk each time a form is submitted in Formstack.

How it works
  1. The flow triggers when a new submission is added to the selected form in Formstack.
  2. Zoho Flow creates a new ticket in Teamwork Desk.
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Create a new ticket in Teamwork Desk following a form submission in Formstack

Formstack + Teamwork Desk

Build your own integrations between Formstack and Teamwork Desk

Connect Formstack and Teamwork Desk with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Formstack and Teamwork Desk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Submission

Triggers when a new submission is added to the selected form

New Form

Triggers when a new form is created

New ticket note

Triggers when a ticket note is added

Thread edited

Triggers when a thread in the selected inbox is edited

Ticket assigned

Triggers when a ticket in the selected inbox is assigned

New customer

Triggers when a new customer is created

Updated customer details

Triggers when the details of a customer are updated

New ticket

Triggers when a new ticket is created

New agent reply

Triggers when an agent sends a reply

New customer reply

Triggers when a customer sends a reply

All Actions - Actions are the automated tasks

Create Submission

Creates a submission in the selected form

Create customer

Creates a new customer

Create ticket

Creates a new ticket

Unassign ticket

Unassigns the selected ticket

Update customer

Updates the details of an existing customer

Update ticket

Updates an existing ticket

Link task to ticket

Links a task to a ticket

Assign ticket

Assigns the selected ticket to a user

Reply to ticket

Adds a reply to the selected ticket

Fetch ticket

Fetches a ticket by ticket ID or keyword

Fetch customer

Fetches an existing customer by name or email address. You can choose to create one if none are found.

What is Formstack?

Formstack is an online drag-and-drop form builder that is secure and easy to collaborate on. It comes with options for adding payment processors, conditional logic, and UTM tracking for your marketing strategy.

Forms Popular

What is Teamwork Desk?

Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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CEO, Lakeside CNC Group

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Technical Engineer, Master Liveaboards

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