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Integrate Freshdesk with Apptio Targetprocess
Send information between Freshdesk and Apptio Targetprocess automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
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Create a task in Apptio Targetprocess for new tickets created in Freshdesk
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in Apptio Targetprocess for new tickets created in Freshdesk.
How it works
- The flow triggers when a new ticket is created in Freshdesk.
- Zoho Flow creates a new task in Apptio Targetprocess.
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Create a task in Apptio Targetprocess for new tickets created in Freshdesk
Freshdesk + Apptio Targetprocess
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Build your own integrations between Freshdesk and Apptio Targetprocess
Connect Freshdesk and Apptio Targetprocess with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and Apptio Targetprocess using the below triggers and actions
All Triggers - A trigger kickstarts the flow
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Contact updated
Triggers when the details of an existing contact are updated
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Ticket updated
Triggers when the details of an existing ticket are updated
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Ticket note added
Triggers when a note is added to the selected ticket
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Ticket created
Triggers when a new ticket is created
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Contact created
Triggers when a new contact is created
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New comment
Triggers when a new comment is added
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New bug
Triggers when a new bug is created
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New task
Triggers when a new task is created
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New build
Triggers when a new build is created
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New time record
Triggers when a new time record is created
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New feature
Triggers when new feature is created
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New iteration
Triggers when a new iteration is added
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New request
Triggers when a new request is created
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New user story
Triggers when a new user story is created
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New release
Triggers when a new release is created
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New team iteration
Triggers when a new team iteration is added
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New project
Triggers when a new project is created
All Actions - Actions are the automated tasks
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Create forum
Creates a new forum in the selected category
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Create ticket
Creates a new ticket
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Create forum category
Creates a new forum category
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Add notes to ticket
Adds private or public notes to the selected ticket
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Create contact
Creates a new contact
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Create company
Creates a new company
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Create group
Creates a new group
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Update ticket
Updates the details of an existing ticket
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Update contact
Updates the details of an existing contact
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Update company
Updates the details of an existing company
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Fetch ticket status
Fetches the status of a specific ticket by label
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Fetch company by ID
Fetches the details of an existing company by ID
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Fetch ticket by ID
Fetches the details of an existing ticket by ID
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Fetch agent by ID
Fetches the details of an existing agent by ID
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Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
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Fetch ticket priority
Fetches the priority details of a specific ticket by label
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Fetch contact by ID
Fetches the details of an existing contact by ID
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Fetch ticket status by ID
Fetches the status of a specific ticket by ID
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Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
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Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
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Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
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Fetch group by ID
Fetches the details of an existing group by ID
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Fetch company
Fetches the details of an existing company by domain
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Create build
Creates a new build
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Add comment
Adds a new comment to an existing entity
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Create time record
Creates a new time record
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Add requester to request
Creates a new requester and adds them to an existing request
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Create feature
Creates a new feature
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Create request
Creates a new request
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Create bug
Creates a new bug
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Create user story
Creates a new user story
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Create task
Creates a new task
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
What is Apptio Targetprocess?
Targetprocess is a project management tool that lets you track activities, share boards, and build custom reports.
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