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Integrate Freshdesk with Asana
Send information between Freshdesk and Asana automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
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Add new tasks to your Asana for new tickets generated in Freshdesk
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your Asana for new tickets generated in Freshdesk.
How it works
- The flow triggers when a new ticket is created in Freshdesk.
- Zoho Flow creates a new task in the selected project in Asana.
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Add new tasks to your Asana for new tickets generated in Freshdesk
Freshdesk + Asana
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Build your own integrations between Freshdesk and Asana
Connect Freshdesk and Asana with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and Asana using the below triggers and actions
All Triggers - A trigger kickstarts the flow
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Contact updated
Triggers when the details of an existing contact are updated
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Ticket updated
Triggers when the details of an existing ticket are updated
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Ticket note added
Triggers when a note is added to the selected ticket
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Ticket created
Triggers when a new ticket is created
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Contact created
Triggers when a new contact is created
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Project updated
Triggers when the details of an existing project are updated
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User added
Triggers when a new user is added in the selected workspace
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Task completed
Triggers when an existing task is completed
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Task or subtask created
Triggers when a new task or subtask is created
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Team created
Triggers when a team is created in the selected organization
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Tag added
Triggers when a new tag is added in the selected workspace
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Subtask created
Triggers when a new subtask is created
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Task section changed
Triggers when a change is made to a task section
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Task or subtask updated
Triggers when the details of an existing task or subtask are updated
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Task created
Triggers when a new task is created
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Project created
Triggers when a new project is created
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Task tagged
Triggers when a task is tagged in the selected project
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Workspace or organization created
Triggers when a new workspace or organization is created
All Actions - Actions are the automated tasks
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Create forum
Creates a new forum in the selected category
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Create ticket
Creates a new ticket
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Create forum category
Creates a new forum category
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Add notes to ticket
Adds private or public notes to the selected ticket
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Create contact
Creates a new contact
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Create company
Creates a new company
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Create group
Creates a new group
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Update ticket
Updates the details of an existing ticket
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Update contact
Updates the details of an existing contact
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Update company
Updates the details of an existing company
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Fetch ticket status
Fetches the status of a specific ticket by label
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Fetch company by ID
Fetches the details of an existing company by ID
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Fetch ticket by ID
Fetches the details of an existing ticket by ID
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Fetch agent by ID
Fetches the details of an existing agent by ID
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Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
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Fetch ticket priority
Fetches the priority details of a specific ticket by label
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Fetch contact by ID
Fetches the details of an existing contact by ID
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Fetch ticket status by ID
Fetches the status of a specific ticket by ID
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Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
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Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
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Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
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Fetch group by ID
Fetches the details of an existing group by ID
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Fetch company
Fetches the details of an existing company by domain
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Create story
Creates a new story for the specified task
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Create project from template
Creates a new project from the selected template
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Create task in project
Creates a new task with custom fields in the selected project
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Create project in team
Creates a new project in the selected team
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Create subtask
Creates a new subtask under the specified task
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Create project in workspace
Creates a new project in the selected workspace
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Add task to section
Adds a new task to the specified section
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Create task
Creates a new task in the selected project
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Duplicate project
Creates a duplicate copy of an existing project with a different name
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Update task in project
Updates the details (include custom fields) of an existing task
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Update task
Updates the details of an existing task
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Update project
Updates the details of an existing project
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Fetch task
Fetches a task by its GID
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Fetch user
Fetches the details of an existing user by email
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Fetch task in project
Fetches the details (including custom fields) of an existing task in a project by its GID
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
What is Asana?
Asana is a team collaboration platform that let teams track their work with projects, tasks, and subtasks. It also lets you add custom fields, create team pages, set due dates, and more.
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