Integrate Freshdesk with Brevo
Send information between Freshdesk and Brevo automatically, without writing any code, using Zoho Flow.
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Add a new contact in Brevo whenever a new contact is added in Freshdesk
Ensure effective engagement by marketing and sales with up-to-date contact information across platforms. This flow create a new contact is in Brevo each time a new contact is created in Freshdesk.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow adds a new contact to the selected list in Brevo.
Add a new contact in Brevo whenever a new contact is added in Freshdesk
Freshdesk + Brevo
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Supported triggers and actions
Integrate Freshdesk and Brevo using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact updated
Triggers when the details of an existing contact are updated
Ticket updated
Triggers when the details of an existing ticket are updated
Ticket note added
Triggers when a note is added to the selected ticket
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
Contact updated
Triggers when any detail of an existing contact is updated
Campaign created or updated
Triggers when a new campaign is created or an existing campaign is updated
Contact created
Triggers when a new contact is created
Contact created or updated
Triggers when a new contact is created or an existing contact is updated
Campaign updated
Triggers when an existing campaign is updated
Campaign created
Triggers when a new campaign is created
Contact added to list
Triggers when a contact is added to the selected list
Contact unsubscribed
Triggers when a contact unsubscribes from a campaign
Transactional events
Triggers when a transactional events occurs
Campaign events
Triggers when a campaign events occurs
Contact clicked on campaign
Triggers when a contact clicks on a campaign
All Actions - Actions are the automated tasks
Create forum
Creates a new forum in the selected category
Create ticket
Creates a new ticket
Create forum category
Creates a new forum category
Add notes to ticket
Adds private or public notes to the selected ticket
Create contact
Creates a new contact
Create company
Creates a new company
Create group
Creates a new group
Update ticket
Updates the details of an existing ticket
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch group by ID
Fetches the details of an existing group by ID
Fetch company
Fetches the details of an existing company by domain
Add contact
Adds a new contact to the selected list
Send transactional email
Sends a transactional email to the specified email address
Update contact
Updates the details of an existing contact using email address or subscriber ID
Fetch contact
Fetches the details of an existing contact by email address
Remove contacts from list
Removes the specified contacts from the selected list
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is Brevo?
Brevo is a marketing automation WordPress plugin that allows businesses to manage customer relationships across email, SMS, chat, and more.
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