Integrate Freshdesk with FullContact
Send information between Freshdesk and FullContact automatically, without writing any code, using Zoho Flow.
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Create a new contact is in FullContact each time a new contact is created in Freshdesk
Accurate contact details enable your sales team to deliver timely and personalized communication to users. This flow will add a new contact in FullContact whenever a new contact is added in Freshdesk.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow creates a new contact in FullContact.
Create a new contact is in FullContact each time a new contact is created in Freshdesk
Freshdesk + FullContact
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Supported triggers and actions
Integrate Freshdesk and FullContact using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Ticket created
Triggers when a new ticket is created
Contact updated
Triggers when the details of an existing contact are updated
Ticket note added
Triggers when a note is added to the selected ticket
Ticket updated
Triggers when the details of an existing ticket are updated
All Actions - Actions are the automated tasks
Create group
Creates a new group
Create forum category
Creates a new forum category
Add notes to ticket
Adds private or public notes to the selected ticket
Create ticket
Creates a new ticket
Create company
Creates a new company
Create forum
Creates a new forum in the selected category
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Update ticket
Updates the details of an existing ticket
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch group by ID
Fetches the details of an existing group by ID
Fetch company
Fetches the details of an existing company by domain
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Tag contact
Adds an existing tag to the selected contact
Fetch contact
Fetches a contact by name, company, email, or a combination of all three
Update contact
Updates an existing contact
Create contact
Creates a new contact
Fetch person
Fetches a person by email, phone, or Twitter handle
Fetch company
Fetches a company by domain or email
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is FullContact?
FullContact provides identity resolution for better audience insights. This helps you provide personalized customer support, improve the quality of leads, and build better applications.
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