Integrate Freshdesk with Groundhogg
Send information between Freshdesk and Groundhogg automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new contact is in Groundhogg each time a new contact is created in Freshdesk
Ensure quick access to contact information across all platforms for enhanced engagement. This flow will generate a new contact in Groundhogg each time a new contact is created in Freshdesk.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow creates a new contact in Groundhogg.
Create a new contact is in Groundhogg each time a new contact is created in Freshdesk
Freshdesk + Groundhogg
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Supported triggers and actions
Integrate Freshdesk and Groundhogg using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact updated
Triggers when the details of an existing contact are updated
Ticket updated
Triggers when the details of an existing ticket are updated
Ticket note added
Triggers when a note is added to the selected ticket
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Create forum
Creates a new forum in the selected category
Create ticket
Creates a new ticket
Create forum category
Creates a new forum category
Add notes to ticket
Adds private or public notes to the selected ticket
Create contact
Creates a new contact
Create company
Creates a new company
Create group
Creates a new group
Update ticket
Updates the details of an existing ticket
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch group by ID
Fetches the details of an existing group by ID
Fetch company
Fetches the details of an existing company by domain
Create contact
Creates a new contact
Send Email
Send an email to selected contact.
Contact tags
Add/Remove tags of selected contact.
Update contact
Updates the given contact details
Fetch Contact
Fetch a contact using email
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
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What is Groundhogg?
Groundhogg is the Best Choice for Email Marketing, Send personalized and highly targeted emails to your list in just a few minutes.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more
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