Integrate Freshdesk with HighLevel

Send information between Freshdesk and HighLevel automatically, without writing any code, using Zoho Flow.

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Generate a new contact in HighLevel each time a new contact is created in Freshdesk

Ensure quick access to contact information across all platforms for enhanced engagement. This flow create a new contact is in HighLevel each time a new contact is created in Freshdesk.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow creates a new contact in HighLevel.
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Generate a new contact in HighLevel each time a new contact is created in Freshdesk

Freshdesk + HighLevel

Build your own integrations between Freshdesk and HighLevel

Connect Freshdesk and HighLevel with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshdesk and HighLevel using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket updated

Triggers when the details of an existing ticket are updated

Contact created

Triggers when a new contact is created

Contact updated

Triggers when the details of an existing contact are updated

Ticket created

Triggers when a new ticket is created

Ticket note added

Triggers when a note is added to the selected ticket

Contact added

Triggers when a new contact is created

Contact tag added or removed

Triggers when a new contact tag is added or an existing contact is removed

Contact updated

Triggers when the details of an existing contact are updated

Opportunity status changed

Triggers when the status of an opportunity is changed

Pipeline stage changed

Triggers when the stage of an existing pipeline is changed

All Actions - Actions are the automated tasks

Create company

Creates a new company

Create forum

Creates a new forum in the selected category

Create contact

Creates a new contact

Create group

Creates a new group

Create ticket

Creates a new ticket

Create forum category

Creates a new forum category

Add notes to ticket

Adds private or public notes to the selected ticket

Update contact

Updates the details of an existing contact

Update ticket

Updates the details of an existing ticket

Update company

Updates the details of an existing company

Fetch company by ID

Fetches the details of an existing company by ID

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch company

Fetches the details of an existing company by domain

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch group by ID

Fetches the details of an existing group by ID

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Create business

Creates a new business

Add tag to contact

Adds a tag to the specified contact

Add contact to campaign

Adds a contact to an existing campaign

Create contact

Creates a new contact

Create opportunity

Creates a new opportunity

Create task

Creates a new task

Create user

Create a new user

Update opportunity

Update the details of an existing opportunity by ID

Update contact

Update the details of an existing contact by ID

Update user

Update the details of an existing user by ID

Fetch contact

Fetches the details of an existing contact by query

Remove tag from contact

Removes a tag from the specified contact

Remove contact from campaign

Removes a contact from an existing campaign

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is HighLevel?

HighLevel is an all-in-one sales and marketing platform for agencies. It lets you create landing pages, multi-channel campaigns, membership areas, and more.

Marketing Automation

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

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Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

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CEO, Lakeside CNC Group

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

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Technical and Operations Head, TruAct

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