Integrate Freshdesk with Hiveage

Send information between Freshdesk and Hiveage automatically, without writing any code, using Zoho Flow.

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Create a new contact is in Hiveage each time a new contact is created in Freshdesk

Ensure quick access to contact information across all platforms for enhanced engagement. This flow will log a new contact in Hiveage whenever a new contact is created in Freshdesk.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow creates a new contact in Hiveage.
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Create a new contact is in Hiveage each time a new contact is created in Freshdesk

Freshdesk + Hiveage

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Supported triggers and actions

Integrate Freshdesk and Hiveage using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket updated

Triggers when the details of an existing ticket are updated

Contact created

Triggers when a new contact is created

Contact updated

Triggers when the details of an existing contact are updated

Ticket created

Triggers when a new ticket is created

Ticket note added

Triggers when a note is added to the selected ticket

New estimate

Triggers when a new estimate is created

New connection

Triggers when a new connection is created

New expense entry

Triggers when a new expense entry is created

New contact

Triggers when a new contact is created

New item

Triggers when a new item is created

New invoice

Triggers when a new invoice is created

All Actions - Actions are the automated tasks

Create company

Creates a new company

Create forum

Creates a new forum in the selected category

Create contact

Creates a new contact

Create group

Creates a new group

Create ticket

Creates a new ticket

Create forum category

Creates a new forum category

Add notes to ticket

Adds private or public notes to the selected ticket

Update contact

Updates the details of an existing contact

Update ticket

Updates the details of an existing ticket

Update company

Updates the details of an existing company

Fetch company by ID

Fetches the details of an existing company by ID

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch company

Fetches the details of an existing company by domain

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch group by ID

Fetches the details of an existing group by ID

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Create invoice

Creates a new invoice

Create expense entry

Creates a new expense entry

Create estimate

Creates a new estimate

Create connection

Creates a new connection

Create contact

Creates a new contact

Create item

Creates a new item

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is Hiveage?

Hiveage is online invoicing software for small businesses. You can send branded invoices, track expenses, and enable recurring invoices to manage subscriptions.

Proposals & Invoices

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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CEO, OpIndia

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

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