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Integrate Freshdesk with MessageBird
Send information between Freshdesk and MessageBird automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
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Create a new contact in MessageBird whenever a new contact is created in Freshdesk
Ensure effective engagement by marketing and sales with up-to-date contact information across platforms. This flow will add a new contact in MessageBird whenever a new contact is added in Freshdesk.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow creates a new contact in MessageBird.
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Create a new contact in MessageBird whenever a new contact is created in Freshdesk
Freshdesk + MessageBird
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Build your own integrations between Freshdesk and MessageBird
Connect Freshdesk and MessageBird with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and MessageBird using the below triggers and actions
All Triggers - A trigger kickstarts the flow
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Contact updated
Triggers when the details of an existing contact are updated
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Ticket updated
Triggers when the details of an existing ticket are updated
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Ticket note added
Triggers when a note is added to the selected ticket
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Ticket created
Triggers when a new ticket is created
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Contact created
Triggers when a new contact is created
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New channel message received
Triggers when a new channel message is received
All Actions - Actions are the automated tasks
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Create forum
Creates a new forum in the selected category
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Create ticket
Creates a new ticket
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Create forum category
Creates a new forum category
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Add notes to ticket
Adds private or public notes to the selected ticket
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Create contact
Creates a new contact
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Create company
Creates a new company
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Create group
Creates a new group
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Update ticket
Updates the details of an existing ticket
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Update contact
Updates the details of an existing contact
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Update company
Updates the details of an existing company
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Fetch ticket status
Fetches the status of a specific ticket by label
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Fetch company by ID
Fetches the details of an existing company by ID
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Fetch ticket by ID
Fetches the details of an existing ticket by ID
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Fetch agent by ID
Fetches the details of an existing agent by ID
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Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
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Fetch ticket priority
Fetches the priority details of a specific ticket by label
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Fetch contact by ID
Fetches the details of an existing contact by ID
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Fetch ticket status by ID
Fetches the status of a specific ticket by ID
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Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
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Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
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Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
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Fetch group by ID
Fetches the details of an existing group by ID
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Fetch company
Fetches the details of an existing company by domain
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Create group
Creates a new group
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Send SMS
Sends an SMS message
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Reply to Conversation
Adds a new message to an existing conversation and sends it to the contact you're talking to
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Start channel conversation
Starts a new channel conversation
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Send voice message
Sends a voice message
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Send MMS
Sends a new MMS message
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Create contact
Creates a new contact
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Update contact
Updates the details of an existing contact
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Add contact to group
Adds an existing contact into group by group ID
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Fetch contact
Fetches the details of an existing contact
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Remove contact from group
Removes an already added contact from group by group ID
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
What is MessageBird?
MessageBird is a customer communication platform. You can send voice messages, integrate video calling with your system, and connect to carriers across the globe.
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