Integrate Gravity Forms with Groove

Send information between Gravity Forms and Groove automatically, without writing any code, using Zoho Flow.

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Create a ticket in Groove whenever a new submission is made in Gravity Forms

Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will generate a new ticket in Groove each time a form is submitted in Gravity Forms.

How it works
  1. The flow triggers when a new form is submitted in Gravity Forms.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Create a ticket in Groove whenever a new submission is made in Gravity Forms

Gravity Forms + Groove

Build your own integrations between Gravity Forms and Groove

Connect Gravity Forms and Groove with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Gravity Forms and Groove using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Form entry updated

Triggers when the details of an existing form entry is updated

Form entry status changed

Triggers when the status of an existing form entry is changed

Form entry submitted

Triggers when a new form entry is submitted

Ticket closed

Triggers when a ticket is closed

Ticket created

Triggers when a new ticket is created

Customer replied

Triggers when a customer replies to a ticket

Ticket tagged

Triggers when a ticket is tagged

Agent replied

Triggers when an agent replies to a ticket

Note added

Triggers when a note is added to a ticket

Customer added

Triggers when a customer is added

Ticket assigned

Triggers when a ticket is assigned

Ticket deleted

Triggers when a ticket is deleted from trash

Ticket opened

Triggers when a ticket is opened

Ticket priority changed

Triggers when a ticket's priority is changed

All Actions - Actions are the automated tasks

Submit form entry

Submits a form entry

Add form entry

Creates a new form entry

Update form entry

Updates the details of an existing form

Fetch form entry

Fetches the details of an existing form entry

Create new ticket

Starts a new ticket for your customer

Add note

Adds a private note to an existing ticket

Assign agent to ticket

Assigns an agent to a ticket

Close ticket

Changes the state of a ticket to Closed

Change ticket state

Changes the state of a ticket

Reopen ticket

Changes the state of a ticket to Opened

Find customer

Fetches customer profile details using email address

What is Gravity Forms?

Gravity Forms is a tool to create forms for your WordPress powered websites. It provides ready-to-use form fields, conditional logic, and more.

Forms New WordPress Plugins

What is Groove?

GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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