Integrate Groove with 850+ apps

Create business workflows for Groove without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Popular Groove workflows

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Create action items in your LiquidPlanner for newly generated tickets in Groove

Groove + LiquidPlanner

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will generate a task within your LiquidPlanner for fresh tickets initiated in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in LiquidPlanner.
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Create a task in Forecast for new tickets created in Groove

Groove + Forecast

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your Forecast for new tickets generated in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in Forecast.
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Create a task in Breeze for new tickets created in Groove

Groove + Breeze

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in your Breeze for newly generated tickets in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in Breeze.
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Add new tasks to your Trigger for new tickets generated in Groove

Groove + Trigger

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will add new tasks to your Trigger for new tickets generated in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in the selected project in Trigger.
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Generate a task within your Active Collab for fresh tickets initiated in Groove

Groove + Active Collab

Efficiently address customer concerns by promptly creating tasks. This flow will create a task in your Active Collab for newly generated tickets in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in Active Collab.
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Create action items in your Aero Workflow for newly generated tickets in Groove

Groove + Aero Workflow

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will add new tasks to your Aero Workflow for new tickets generated in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in Aero Workflow.
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Add new tasks to your Agiled for new tickets generated in Groove

Groove + Agiled

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in your Agiled for newly generated tickets in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in Agiled.
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Create a task in Apptio Targetprocess for new tickets created in Groove

Groove + Apptio Targetprocess

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your Apptio Targetprocess for new tickets generated in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in Apptio Targetprocess.
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Create a task in Clinked for new tickets created in Groove

Groove + Clinked

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in your Clinked for newly generated tickets in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in Clinked.
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Create action items in your Insightly for newly generated tickets in Groove

Groove + Insightly

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will create a task in Insightly for new tickets created in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in Insightly.
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Create a task in JobNimbus for new tickets created in Groove

Groove + JobNimbus

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will generate a task within your JobNimbus for fresh tickets initiated in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in JobNimbus.
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Create action items in your Motion for newly generated tickets in Groove

Groove + Motion

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in Motion for new tickets created in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in Motion.
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Generate a task within your Podio for fresh tickets initiated in Groove

Groove + Podio

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in your Podio for newly generated tickets in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in Podio.
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Generate a task within your Producteev for fresh tickets initiated in Groove

Groove + Producteev

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will add new tasks to your Producteev for new tickets generated in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in Producteev.
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Create action items in your Redbooth for newly generated tickets in Groove

Groove + Redbooth

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will generate a task within your Redbooth for fresh tickets initiated in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in Redbooth.
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Add new tasks to your Roll for new tickets generated in Groove

Groove + Roll

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in your Roll for newly generated tickets in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in Roll.
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Generate a task within your Runrun.it for fresh tickets initiated in Groove

Groove + Runrun.it

Efficiently address customer concerns by promptly creating tasks. This flow will create a task in Runrun.it for new tickets created in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in Runrun.it.
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Add new tasks to your Sprintly for new tickets generated in Groove

Groove + Sprintly

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will generate a task within your Sprintly for fresh tickets initiated in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in Sprintly.
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Create action items in your Tallyfy for newly generated tickets in Groove

Groove + Tallyfy

Efficiently address customer concerns by promptly creating tasks. This flow will generate a task within your Tallyfy for fresh tickets initiated in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in Tallyfy.
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Create a task in Taskworld for new tickets created in Groove

Groove + Taskworld

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in Taskworld for new tickets created in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in Taskworld.
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Create action items in your TeamGrid for newly generated tickets in Groove

Groove + TeamGrid

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in TeamGrid for new tickets created in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in TeamGrid.
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Create action items in your TeamWave for newly generated tickets in Groove

Groove + TeamWave

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your TeamWave for new tickets generated in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in TeamWave.
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Create action items in your Tick for newly generated tickets in Groove

Groove + Tick

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will create a task in your Tick for newly generated tickets in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in Tick.
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Create a task in Yanado for new tickets created in Groove

Groove + Yanado

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in Yanado for new tickets created in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in Yanado.
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Create action items in your Zoho Projects for newly generated tickets in Groove

Groove + Zoho Projects

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will generate a task within your Zoho Projects for fresh tickets initiated in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in Zoho Projects.
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Add new tasks to your Favro for new tickets generated in Groove

Groove + Favro

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in your Favro for newly generated tickets in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in a card in Favro.
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Add new tasks to your Asana for new tickets generated in Groove

Groove + Asana

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in Asana for new tickets created in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in the selected project in Asana.
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Create a task in MeisterTask for new tickets created in Groove

Groove + MeisterTask

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will add new tasks to your MeisterTask for new tickets generated in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in the selected section in MeisterTask.
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Create action items in your Freedcamp for newly generated tickets in Groove

Groove + Freedcamp

Efficiently address customer concerns by promptly creating tasks. This flow will add new tasks to your Freedcamp for new tickets generated in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in the selected task list in Freedcamp.
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Add new tasks to your Teamwork Projects for new tickets generated in Groove

Groove + Teamwork Projects

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will generate a task within your Teamwork Projects for fresh tickets initiated in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in the selected task list in Teamwork Projects.
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Create a task in Workstack for new tickets created in Groove

Groove + Workstack

Efficiently address customer concerns by promptly creating tasks. This flow will create a task in Workstack for new tickets created in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in the selected todo in Workstack.
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Create action items in your Yodiz for newly generated tickets in Groove

Groove + Yodiz

Efficiently address customer concerns by promptly creating tasks. This flow will generate a task within your Yodiz for fresh tickets initiated in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in the selected user story in Yodiz.
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Create action items in your Flow for newly generated tickets in Groove

Groove + Flow

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will create a task in Flow for new tickets created in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in the selected workspace in Flow.
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Add new tasks to your ClickUp for new tickets generated in Groove

Groove + ClickUp

Efficiently address customer concerns by promptly creating tasks. This flow will add new tasks to your ClickUp for new tickets generated in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task under the selected list in ClickUp.
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Add new tasks to your DoneDone for new tickets generated in Groove

Groove + DoneDone

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will generate a task within your DoneDone for fresh tickets initiated in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a task in the selected project in DoneDone.
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Add new tasks to your TeamGantt for new tickets generated in Groove

Groove + TeamGantt

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will add new tasks to your TeamGantt for new tickets generated in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates new task in TeamGantt.
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Create a task in Paymo for new tickets created in Groove

Groove + Paymo

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in your Paymo for newly generated tickets in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in Paymo.
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Create action items in your Toggl Track for newly generated tickets in Groove

Groove + Toggl Track

Efficiently address customer concerns by promptly creating tasks. This flow will create a task in your Toggl Track for newly generated tickets in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in the selected project in Toggl Track.
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Create action items in your Wrike for newly generated tickets in Groove

Groove + Wrike

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in your Wrike for newly generated tickets in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task under the selected folder or project in Wrike.
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Create a ticket in Groove for new form submissions in 123FormBuilder

123FormBuilder + Groove

Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will create a new ticket in Groove for new form submission in 123FormBuilder.

How it works
  1. The flow triggers when a new submission is added to the selected form in 123FormBuilder.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Create a ticket in Groove whenever a new submission is made in Basin

Basin + Groove

Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will create a new ticket in Groove for new form submission in Basin.

How it works
  1. The flow triggers when a new submission is added in Basin.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Create a new ticket in Groove following a form submission in Bit Form

Bit Form + Groove

Improve response times to customer queries by promptly generating tickets upon form submission. This flow will create a new ticket in Groove for new form submission in Bit Form.

How it works
  1. The flow triggers when a new form response is received in Bit Form.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Create a ticket in Groove for new form submissions in Contact Form 7

Contact Form 7 + Groove

Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will generate a new ticket in Groove each time a form is submitted in Contact Form 7.

How it works
  1. The flow triggers when a new form entry is submitted in Contact Form 7.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Create a ticket in Groove whenever a new submission is made in Device Magic

Device Magic + Groove

Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will generate a new ticket in Groove each time a form is submitted in Device Magic.

How it works
  1. The flow triggers when a new submission is received in the selected form in Device Magic.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Create a ticket in Groove for new form submissions in Elementor Pro

Elementor Pro + Groove

Improve response times to customer queries by promptly generating tickets upon form submission. This flow will create a fresh ticket in Groove upon receiving a new form submission in Elementor Pro.

How it works
  1. The flow triggers when a new form entry is made in Elementor Pro.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Generate a ticket in Groove when a form is submitted in Everest Forms

Everest Forms + Groove

Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will create a fresh ticket in Groove upon receiving a new form submission in Everest Forms.

How it works
  1. The flow triggers when a new form entry is added in Everest Forms.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Create a ticket in Groove whenever a new submission is made in FastField

FastField + Groove

Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will create a new ticket in Groove for new form submission in FastField.

How it works
  1. The flow triggers when a new submission is created in FastField.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Create a ticket in Groove whenever a new submission is made in Fluent Forms

Fluent Forms + Groove

Improve response times to customer queries by promptly generating tickets upon form submission. This flow will generate a new ticket in Groove in response to each new form submission in Fluent Forms.

How it works
  1. The flow triggers when a form is submitted in Fluent Forms.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Create a ticket in Groove for new form submissions in Formidable Forms

Formidable Forms + Groove

Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will generate a new ticket in Groove in response to each new form submission in Formidable Forms.

How it works
  1. The flow triggers when a new form entry is made in Formidable Forms.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Create a ticket in Groove for new form submissions in Forminator

Forminator + Groove

Improve response times to customer queries by promptly generating tickets upon form submission. This flow will create a fresh ticket in Groove upon receiving a new form submission in Forminator.

How it works
  1. The flow triggers when a form is submitted in Forminator.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Create a ticket in Groove whenever a new submission is made in Formsite

Formsite + Groove

Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will create a fresh ticket in Groove upon receiving a new form submission in Formsite.

How it works
  1. The flow triggers when a result is submitted through the selected form in Formsite.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Create a ticket in Groove for new form submissions in Formstack

Formstack + Groove

Improve response times to customer queries by promptly generating tickets upon form submission. This flow will create a new ticket in Groove for new form submission in Formstack.

How it works
  1. The flow triggers when a new submission is added to the selected form in Formstack.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Create a ticket in Groove whenever a new submission is made in Fulcrum

Fulcrum + Groove

Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will generate a new ticket in Groove in response to each new form submission in Fulcrum.

How it works
  1. The flow triggers when a new record is created in Fulcrum.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Create a ticket in Groove whenever a new submission is made in Gravity Forms

Gravity Forms + Groove

Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will generate a new ticket in Groove each time a form is submitted in Gravity Forms.

How it works
  1. The flow triggers when a new form is submitted in Gravity Forms.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Create a ticket in Groove whenever a new submission is made in Happyforms

Happyforms + Groove

Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will create a fresh ticket in Groove upon receiving a new form submission in Happyforms.

How it works
  1. The flow triggers when a form entry is submitted in Happyforms.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Create a ticket in Groove whenever a new submission is made in JotForm

JotForm + Groove

Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will generate a new ticket in Groove each time a form is submitted in JotForm.

How it works
  1. The flow triggers when a new submission is added to the selected form in JotForm.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Create a ticket in Groove for new form submissions in Kadence Blocks

Kadence Blocks + Groove

Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will create a new ticket in Groove for new form submission in Kadence Blocks.

How it works
  1. The flow triggers when a form entry is submitted in Kadence Blocks.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Generate a ticket in Groove when a form is submitted in Kali Forms

Kali Forms + Groove

Improve response times to customer queries by promptly generating tickets upon form submission. This flow will generate a new ticket in Groove in response to each new form submission in Kali Forms.

How it works
  1. The flow triggers when a form entry is submitted in Kali Forms.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Generate a ticket in Groove when a form is submitted in MetForm

MetForm + Groove

Improve response times to customer queries by promptly generating tickets upon form submission. This flow will generate a new ticket in Groove each time a form is submitted in MetForm.

How it works
  1. The flow triggers when a form entry is submitted in MetForm.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Create a new ticket in Groove following a form submission in Ninja Forms

Ninja Forms + Groove

Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will generate a new ticket in Groove each time a form is submitted in Ninja Forms.

How it works
  1. The flow triggers when a new form entry is added in Ninja Forms.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Create a ticket in Groove for new form submissions in Paperform

Paperform + Groove

Improve response times to customer queries by promptly generating tickets upon form submission. This flow will create a fresh ticket in Groove upon receiving a new form submission in Paperform.

How it works
  1. The flow triggers when a new entry is submitted for the selected form in Paperform.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Create a new ticket in Groove following a form submission in PlanSo Forms

PlanSo Forms + Groove

Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will create a new ticket in Groove for new form submission in PlanSo Forms.

How it works
  1. The flow triggers when a new form entry is made in PlanSo Forms.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Create a ticket in Groove whenever a new submission is made in Typeform

Typeform + Groove

Improve response times to customer queries by promptly generating tickets upon form submission. This flow will create a new ticket in Groove for new form submission in Typeform.

How it works
  1. The flow triggers when a new entry is submitted in the selected form in Typeform.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Generate a ticket in Groove when a form is submitted in Ultimate Member

Ultimate Member + Groove

Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will generate a new ticket in Groove each time a form is submitted in Ultimate Member.

How it works
  1. The flow triggers when a new form entry is made in Ultimate Member.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Create a new ticket in Groove following a form submission in weForms

weForms + Groove

Improve response times to customer queries by promptly generating tickets upon form submission. This flow will generate a new ticket in Groove in response to each new form submission in weForms.

How it works
  1. The flow triggers when a form entry is submitted in weForms.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Generate a ticket in Groove when a form is submitted in WPForms

WPForms + Groove

Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will create a fresh ticket in Groove upon receiving a new form submission in WPForms.

How it works
  1. The flow triggers when a new form entry is made in WPForms.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Create a ticket in Groove for new form submissions in WS Form

WS Form + Groove

Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will create a fresh ticket in Groove upon receiving a new form submission in WS Form.

How it works
  1. The flow triggers when a form entry is submitted in WS Form.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Create a ticket in Groove for new form submissions in Wufoo

Wufoo + Groove

Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will generate a new ticket in Groove in response to each new form submission in Wufoo.

How it works
  1. The flow triggers when a new entry is created in Wufoo.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Generate a ticket in Groove when a form is submitted in Zoho Forms

Zoho Forms + Groove

Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will generate a new ticket in Groove each time a form is submitted in Zoho Forms.

How it works
  1. The flow triggers when a new entry is submitted in the selected form in Zoho Forms.
  2. Zoho Flow starts a new ticket for your customer in Groove.

Build your own Groove integrations

Connect Groove with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Build your Groove workflows using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket closed

Triggers when a ticket is closed

Ticket created

Triggers when a new ticket is created

Customer replied

Triggers when a customer replies to a ticket

Ticket tagged

Triggers when a ticket is tagged

Agent replied

Triggers when an agent replies to a ticket

Note added

Triggers when a note is added to a ticket

Customer added

Triggers when a customer is added

Ticket assigned

Triggers when a ticket is assigned

Ticket deleted

Triggers when a ticket is deleted from trash

Ticket opened

Triggers when a ticket is opened

Ticket priority changed

Triggers when a ticket's priority is changed

All Actions - Actions are the automated tasks

Create new ticket

Starts a new ticket for your customer

Add note

Adds a private note to an existing ticket

Assign agent to ticket

Assigns an agent to a ticket

Close ticket

Changes the state of a ticket to Closed

Change ticket state

Changes the state of a ticket

Reopen ticket

Changes the state of a ticket to Opened

Find customer

Fetches customer profile details using email address

What is Groove?

GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

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