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Integrate Groove with Favro
Send information between Groove and Favro automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
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Add new tasks to your Favro for new tickets generated in Groove
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in your Favro for newly generated tickets in Groove.
How it works
- The flow triggers when a new ticket is created in Groove.
- Zoho Flow creates a new task in a card in Favro.
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Add new tasks to your Favro for new tickets generated in Groove
Groove + Favro
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Build your own integrations between Groove and Favro
Connect Groove and Favro with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Groove and Favro using the below triggers and actions
All Triggers - A trigger kickstarts the flow
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Ticket closed
Triggers when a ticket is closed
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Ticket created
Triggers when a new ticket is created
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Customer replied
Triggers when a customer replies to a ticket
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Ticket tagged
Triggers when a ticket is tagged
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Agent replied
Triggers when an agent replies to a ticket
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Note added
Triggers when a note is added to a ticket
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Customer added
Triggers when a customer is added
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Ticket assigned
Triggers when a ticket is assigned
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Ticket deleted
Triggers when a ticket is deleted from trash
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Ticket opened
Triggers when a ticket is opened
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Ticket priority changed
Triggers when a ticket's priority is changed
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Card committed
Triggers when a card is committed to another widget
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Card moved
Triggers when a card is moved on a widget
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Card updated
Triggers when any field (except comments) of a card is changed
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Task created
Triggers when a new task is created in a card
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Card created
Triggers when a card is created
All Actions - Actions are the automated tasks
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Create new ticket
Starts a new ticket for your customer
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Add note
Adds a private note to an existing ticket
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Assign agent to ticket
Assigns an agent to a ticket
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Close ticket
Changes the state of a ticket to Closed
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Change ticket state
Changes the state of a ticket
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Reopen ticket
Changes the state of a ticket to Opened
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Find customer
Fetches customer profile details using email address
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Create card
Creates a new card
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Create task
Creates a new task in a card
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Create task list
Create a new task list in card
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
What is Favro?
Favro is a planning and collaboration app for organizational flow. It provides multiple views on planning with Kanban flows, spreadsheet-style, work scheduled on a timeline and more.
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