Integrate Groove with Motion
Send information between Groove and Motion automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create action items in your Motion for newly generated tickets in Groove
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in Motion for new tickets created in Groove.
How it works
- The flow triggers when a new ticket is created in Groove.
- Zoho Flow creates a new task in Motion.
Create action items in your Motion for newly generated tickets in Groove
Groove + Motion
Build your own integrations between Groove and Motion
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Supported triggers and actions
Integrate Groove and Motion using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket closed
Triggers when a ticket is closed
Ticket created
Triggers when a new ticket is created
Customer replied
Triggers when a customer replies to a ticket
Ticket tagged
Triggers when a ticket is tagged
Agent replied
Triggers when an agent replies to a ticket
Note added
Triggers when a note is added to a ticket
Customer added
Triggers when a customer is added
Ticket assigned
Triggers when a ticket is assigned
Ticket deleted
Triggers when a ticket is deleted from trash
Ticket opened
Triggers when a ticket is opened
Ticket priority changed
Triggers when a ticket's priority is changed
All Actions - Actions are the automated tasks
Create new ticket
Starts a new ticket for your customer
Add note
Adds a private note to an existing ticket
Assign agent to ticket
Assigns an agent to a ticket
Close ticket
Changes the state of a ticket to Closed
Change ticket state
Changes the state of a ticket
Reopen ticket
Changes the state of a ticket to Opened
Find customer
Fetches customer profile details using email address
Create project
Creates a new project
Create recurring task
Creates a recurring task
Create task
Creates a new task
Create comment
Creates a new comment
Update task
Updates the details of an existing task
Move task
Moves an existing task from one workspace to another
Fetch task by name
Fetches the details of an existing task using name
Fetch task by ID
Fetches the details of an existing task using ID
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
What is Motion?
Motion is an artificial intelligence tool that can schedule and reschedule meetings, complete tasks, create projects, and more.
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