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Integrate Groove with TeamWave
Send information between Groove and TeamWave automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
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Create action items in your TeamWave for newly generated tickets in Groove
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your TeamWave for new tickets generated in Groove.
How it works
- The flow triggers when a new ticket is created in Groove.
- Zoho Flow creates a new task in TeamWave.
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Create action items in your TeamWave for newly generated tickets in Groove
Groove + TeamWave
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Build your own integrations between Groove and TeamWave
Connect Groove and TeamWave with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Groove and TeamWave using the below triggers and actions
All Triggers - A trigger kickstarts the flow
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Ticket closed
Triggers when a ticket is closed
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Ticket created
Triggers when a new ticket is created
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Customer replied
Triggers when a customer replies to a ticket
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Ticket tagged
Triggers when a ticket is tagged
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Agent replied
Triggers when an agent replies to a ticket
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Note added
Triggers when a note is added to a ticket
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Customer added
Triggers when a customer is added
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Ticket assigned
Triggers when a ticket is assigned
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Ticket deleted
Triggers when a ticket is deleted from trash
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Ticket opened
Triggers when a ticket is opened
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Ticket priority changed
Triggers when a ticket's priority is changed
All Actions - Actions are the automated tasks
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Create new ticket
Starts a new ticket for your customer
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Add note
Adds a private note to an existing ticket
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Assign agent to ticket
Assigns an agent to a ticket
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Close ticket
Changes the state of a ticket to Closed
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Change ticket state
Changes the state of a ticket
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Reopen ticket
Changes the state of a ticket to Opened
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Find customer
Fetches customer profile details using email address
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Create deal
Creates a new deal
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Create task
Creates a new task
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Create organization
Creates a new organization
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Create activity
Creates a new activity
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Create event
Creates a new event
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Create person
Creates a new person
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Create task list
Creates a new task list
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Create milestone
Creates a new milestone
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Create project
Creates a new project
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Update person
Updates the details of an existing person
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Update event
Update the details of an existing event
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Update organization
Updates the details of an existing organization
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Update task
Updates the details of an existing task
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Update deal
Updates the details of an existing deal
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
Similar apps
What is TeamWave?
TeamWave is an integrated suite of CRM, project management, and HR software applications for small & medium-sized companies. It provides features such as lead capture forms, automatic lead assignment, time tracking, email integration, sales forecasting, and more.
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