Integrate Groove with Teamwork Projects
Send information between Groove and Teamwork Projects automatically, without writing any code, using Zoho Flow.
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Add new tasks to your Teamwork Projects for new tickets generated in Groove
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will generate a task within your Teamwork Projects for fresh tickets initiated in Groove.
How it works
- The flow triggers when a new ticket is created in Groove.
- Zoho Flow creates a new task in the selected task list in Teamwork Projects.
Add new tasks to your Teamwork Projects for new tickets generated in Groove
Groove + Teamwork Projects
Build your own integrations between Groove and Teamwork Projects
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Supported triggers and actions
Integrate Groove and Teamwork Projects using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket closed
Triggers when a ticket is closed
Ticket created
Triggers when a new ticket is created
Customer replied
Triggers when a customer replies to a ticket
Ticket tagged
Triggers when a ticket is tagged
Agent replied
Triggers when an agent replies to a ticket
Note added
Triggers when a note is added to a ticket
Customer added
Triggers when a customer is added
Ticket assigned
Triggers when a ticket is assigned
Ticket deleted
Triggers when a ticket is deleted from trash
Ticket opened
Triggers when a ticket is opened
Ticket priority changed
Triggers when a ticket's priority is changed
New person in project
Triggers when a new person is added in the selected project
New message
Triggers when a new message is created in the selected project
New time entry
Triggers when a new time entry is created in the selected project
New project
Triggers when a new project is created
New person
Triggers when a new person is added
New task
Triggers when a new task is created in the selected project
New company
Triggers when a new company is created
New task list
Triggers when a new task list is created in the selected project
New milestone
Triggers when a new milestone is created in the selected project
All Actions - Actions are the automated tasks
Create new ticket
Starts a new ticket for your customer
Add note
Adds a private note to an existing ticket
Assign agent to ticket
Assigns an agent to a ticket
Close ticket
Changes the state of a ticket to Closed
Change ticket state
Changes the state of a ticket
Reopen ticket
Changes the state of a ticket to Opened
Find customer
Fetches customer profile details using email address
Create message
Creates a new message in the selected project
Create project
Creates a new project
Create time entry
Creates a new time entry in the selected project
Create task
Creates a new task in the selected task list
Create company
Creates a new company
Add person
Adds a new person
Create milestone
Creates a new milestone in the selected project
Fetch tag
Fetches the details of a tag by ID or name
Fetch project
Fetches the details of an existing project
Fetch person
Fetches the details of a person by person ID or email address
Fetch task
Fetches the details of an existing task
Fetch company
Fetches the details of an existing company
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
Similar apps
What is Teamwork Projects?
Teamwork Projects is project management software for collaborative teams . You can categorize your projects, add tags, and create task list templates to plan your projects efficiently.
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