Integrate Happyforms with Groove

Send information between Happyforms and Groove automatically, without writing any code, using Zoho Flow.

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Create a ticket in Groove whenever a new submission is made in Happyforms

Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will create a fresh ticket in Groove upon receiving a new form submission in Happyforms.

How it works
  1. The flow triggers when a form entry is submitted in Happyforms.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Create a ticket in Groove whenever a new submission is made in Happyforms

Happyforms + Groove

Build your own integrations between Happyforms and Groove

Connect Happyforms and Groove with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Happyforms and Groove using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Form submitted

Triggers when a form entry is submitted

Ticket closed

Triggers when a ticket is closed

Ticket created

Triggers when a new ticket is created

Customer replied

Triggers when a customer replies to a ticket

Ticket tagged

Triggers when a ticket is tagged

Agent replied

Triggers when an agent replies to a ticket

Note added

Triggers when a note is added to a ticket

Customer added

Triggers when a customer is added

Ticket assigned

Triggers when a ticket is assigned

Ticket deleted

Triggers when a ticket is deleted from trash

Ticket opened

Triggers when a ticket is opened

Ticket priority changed

Triggers when a ticket's priority is changed

All Actions - Actions are the automated tasks

Create new ticket

Starts a new ticket for your customer

Add note

Adds a private note to an existing ticket

Assign agent to ticket

Assigns an agent to a ticket

Close ticket

Changes the state of a ticket to Closed

Change ticket state

Changes the state of a ticket

Reopen ticket

Changes the state of a ticket to Opened

Find customer

Fetches customer profile details using email address

What is Happyforms?

Happy Forms is a form builder WordPress plugin that can help you create different types of online forms on your website.

Forms WordPress Plugins

What is Groove?

GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

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