Integrate LiveAgent with MessageBird
Send information between LiveAgent and MessageBird automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new contact in MessageBird whenever a new contact is created in LiveAgent
Ensure quick access to contact information across all platforms for enhanced engagement. This flow will generate a new contact in MessageBird each time a new contact is created in LiveAgent.
How it works
- The flow triggers when a new contact is created in LiveAgent.
- Zoho Flow creates a new contact in MessageBird.
Create a new contact in MessageBird whenever a new contact is created in LiveAgent
LiveAgent + MessageBird
Build your own integrations between LiveAgent and MessageBird
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Supported triggers and actions
Integrate LiveAgent and MessageBird using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Company created
Triggers when a new company is created
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
New channel message received
Triggers when a new channel message is received
All Actions - Actions are the automated tasks
Add contact to group
Adds a contact to the selected group
Create contact
Creates a new contact
Create ticket
Creates a new ticket
Create company
Creates a new company
Update company
Updates the details of an existing company
Remove contact from group
Removes a contact from the selected group
Update ticket
Updates the details of an existing ticket
Update contact
Updates the details of an existing contact
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
Create group
Creates a new group
Send SMS
Sends an SMS message
Reply to Conversation
Adds a new message to an existing conversation and sends it to the contact you're talking to
Start channel conversation
Starts a new channel conversation
Send voice message
Sends a voice message
Send MMS
Sends a new MMS message
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Add contact to group
Adds an existing contact into group by group ID
Fetch contact
Fetches the details of an existing contact
Remove contact from group
Removes an already added contact from group by group ID
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
What is MessageBird?
MessageBird is a customer communication platform. You can send voice messages, integrate video calling with your system, and connect to carriers across the globe.
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Learn more >We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
Louis Castellano
CEO, Lakeside CNC Group
We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
Head of Operations, AAA Band Rentals
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
