Integrate LiveAgent with Ringover

Send information between LiveAgent and Ringover automatically, without writing any code, using Zoho Flow.

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Create a new contact is in Ringover each time a new contact is created in LiveAgent

Ensure quick access to contact information across all platforms for enhanced engagement. This flow create a new contact is in Ringover each time a new contact is created in LiveAgent.

How it works
  1. The flow triggers when a new contact is created in LiveAgent.
  2. Zoho Flow creates a new contact in Ringover.
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Create a new contact is in Ringover each time a new contact is created in LiveAgent

LiveAgent + Ringover

Build your own integrations between LiveAgent and Ringover

Connect LiveAgent and Ringover with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveAgent and Ringover using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Company created

Triggers when a new company is created

Ticket created

Triggers when a new ticket is created

Contact created

Triggers when a new contact is created

Comment updated

Triggers when a comment is updated

Voicemail available

Triggers when a new voicemail is available

Call received

Triggers when a new call is received

Voicemail received

Triggers when a new voicemail is received

Contact event occurred

Triggers when a new contact event has occurred

Call answered

Triggers when a call is answered

Tag updated

Triggers when the details of an existing tag are updated

Call hung up

Triggers when you hang up a call

Call missed

Triggers when an incoming call is missed

All Actions - Actions are the automated tasks

Add contact to group

Adds a contact to the selected group

Create contact

Creates a new contact

Create ticket

Creates a new ticket

Create company

Creates a new company

Update company

Updates the details of an existing company

Remove contact from group

Removes a contact from the selected group

Update ticket

Updates the details of an existing ticket

Update contact

Updates the details of an existing contact

Fetch company

Fetches the details of an existing company by ID, name, or email address

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Create contact

Creates a new contact

Blacklist number

Adds the specified phone number to your team's blacklist

Update phone number

Updates the phone number of the specified contact

Update contact

Updates the details of an existing contact by ID

Fetch contact

Fetches the details of an existing contact

Remove from blacklist

Removes the specified number from your blacklist

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

What is Ringover?

Ringover is a cloud communication solution, integrating business telephony, call center, SMS and instant messaging, focused on team productivity and configurable directly by managers

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

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