Integrate LiveAgent with SMSFactor

Send information between LiveAgent and SMSFactor automatically, without writing any code, using Zoho Flow.

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Create a new contact in SMSFactor whenever a new contact is created in LiveAgent

Ensure quick access to contact information across all platforms for enhanced engagement. This flow will generate a new contact in SMSFactor each time a new contact is created in LiveAgent.

How it works
  1. The flow triggers when a new contact is created in LiveAgent.
  2. Zoho Flow adds a contact to an existing list in SMSFactor.
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Create a new contact in SMSFactor whenever a new contact is created in LiveAgent

LiveAgent + SMSFactor

Build your own integrations between LiveAgent and SMSFactor

Connect LiveAgent and SMSFactor with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveAgent and SMSFactor using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Company created

Triggers when a new company is created

Ticket created

Triggers when a new ticket is created

Contact created

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Add contact to group

Adds a contact to the selected group

Create contact

Creates a new contact

Create ticket

Creates a new ticket

Create company

Creates a new company

Update company

Updates the details of an existing company

Remove contact from group

Removes a contact from the selected group

Update ticket

Updates the details of an existing ticket

Update contact

Updates the details of an existing contact

Fetch company

Fetches the details of an existing company by ID, name, or email address

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Send SMS

Sends an SMS to only one recipient

Add contact

Adds a contact to an existing list

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

What is SMSFactor?

SMSFactor is an intuitive text sending platform for businesses. It lets you communicate quickly and easily with advertising SMS messages, import contact lists, create campaigns and promos, and more.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

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