Integrate LiveAgent with Teamwork Projects
Send information between LiveAgent and Teamwork Projects automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Generate a task within your Teamwork Projects for fresh tickets initiated in LiveAgent
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will generate a task within your Teamwork Projects for fresh tickets initiated in LiveAgent.
How it works
- The flow triggers when a new ticket is created in LiveAgent.
- Zoho Flow creates a new task in the selected task list in Teamwork Projects.
Generate a task within your Teamwork Projects for fresh tickets initiated in LiveAgent
LiveAgent + Teamwork Projects
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Supported triggers and actions
Integrate LiveAgent and Teamwork Projects using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Company created
Triggers when a new company is created
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
New person in project
Triggers when a new person is added in the selected project
New message
Triggers when a new message is created in the selected project
New time entry
Triggers when a new time entry is created in the selected project
New project
Triggers when a new project is created
New person
Triggers when a new person is added
New task
Triggers when a new task is created in the selected project
New company
Triggers when a new company is created
New task list
Triggers when a new task list is created in the selected project
New milestone
Triggers when a new milestone is created in the selected project
All Actions - Actions are the automated tasks
Add contact to group
Adds a contact to the selected group
Create contact
Creates a new contact
Create ticket
Creates a new ticket
Create company
Creates a new company
Update company
Updates the details of an existing company
Remove contact from group
Removes a contact from the selected group
Update ticket
Updates the details of an existing ticket
Update contact
Updates the details of an existing contact
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
Create message
Creates a new message in the selected project
Create project
Creates a new project
Create time entry
Creates a new time entry in the selected project
Create task
Creates a new task in the selected task list
Create company
Creates a new company
Add person
Adds a new person
Create milestone
Creates a new milestone in the selected project
Fetch tag
Fetches the details of a tag by ID or name
Fetch project
Fetches the details of an existing project
Fetch person
Fetches the details of a person by person ID or email address
Fetch task
Fetches the details of an existing task
Fetch company
Fetches the details of an existing company
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
What is Teamwork Projects?
Teamwork Projects is project management software for collaborative teams . You can categorize your projects, add tags, and create task list templates to plan your projects efficiently.
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