Integrate LiveAgent with Zoho Campaigns

Send information between LiveAgent and Zoho Campaigns automatically, without writing any code, using Zoho Flow.

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Create a new contact is in Zoho Campaigns each time a new contact is created in LiveAgent

Accurate contact details enable your sales team to deliver timely and personalized communication to users. This flow create a new contact is in Zoho Campaigns each time a new contact is created in LiveAgent.

How it works
  1. The flow triggers when a new contact is created in LiveAgent.
  2. Zoho Flow adds a contact to an existing list. Updates the details of the contact if it already exists. in Zoho Campaigns.
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Create a new contact is in Zoho Campaigns each time a new contact is created in LiveAgent

LiveAgent + Zoho Campaigns

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Supported triggers and actions

Integrate LiveAgent and Zoho Campaigns using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Company created

Triggers when a new company is created

Ticket created

Triggers when a new ticket is created

Contact created

Triggers when a new contact is created

Campaign sent

Triggers when a campaign is successfully sent

Subscriber added to list

Triggers when a subscriber is added to the selected list

Campaign failed

Triggers when a campaign is paused, stopped, or cancelled

Contact unsubscribed from list

Triggers when a contact is unsubscribed from the selected list

Campaign created

Triggers when a new campaign is created

All Actions - Actions are the automated tasks

Add contact to group

Adds a contact to the selected group

Create contact

Creates a new contact

Create ticket

Creates a new ticket

Create company

Creates a new company

Update company

Updates the details of an existing company

Remove contact from group

Removes a contact from the selected group

Update ticket

Updates the details of an existing ticket

Update contact

Updates the details of an existing contact

Fetch company

Fetches the details of an existing company by ID, name, or email address

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Clone campaign

Creates a copy of an existing campaign

Add contact to workflow

Adds a contact to the selected workflow

Tag contact

Tags the specified contact

Create tag

Creates a new tag

Create list

Creates a list with the specified emails

Add or update contact

Adds a contact to an existing list. Updates the details of the contact if it already exists.

Add contact to list

Adds a new contact to the specified list

Send campaign

Sends the selected campaign

Associate list to campaign

Associates an existing list to the selected campaign

Move contact to do-not-mail list

Moves the specified contact to the do-not-mail list

Untag contact

Untags the specified contact

Update list

Updates the details of an existing list

Fetch contact from list

Fetches the details of a contact by email address

Fetch contact

Fetches the details of an existing contact

Fetch campaign report

Fetches the report for the specified campaign

Unsubscribe contact

Removes the specified contact from an existing list

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

What is Zoho Campaigns?

Zoho Campaigns helps you create and send personalized email campaigns. With features like predefined templates, autoresponders, intuitive editor, and reports, you can better engage your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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