Integrate LiveChat with ConvergeHub

Send information between LiveChat and ConvergeHub automatically, without writing any code, using Zoho Flow.

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Create a lead entry in ConvergeHub for each new chat session initiated in LiveChat

Ensure no opportunity is missed by automatically generating a lead from every live chat session. This flow will set up a new lead in ConvergeHub for each new live chat session in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new lead in ConvergeHub.
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Create a lead entry in ConvergeHub for each new chat session initiated in LiveChat

LiveChat + ConvergeHub

Build your own integrations between LiveChat and ConvergeHub

Connect LiveChat and ConvergeHub with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveChat and ConvergeHub using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Chat ended

Triggers when a chat is ended

Visitor queued

Triggers when a visitor is queued

Chat created

Triggers when a new chat is created

New target

Triggers when a new target is created

New account

Triggers when a new account is created

New event

Triggers when a new event is created

New contact

Triggers when new contact is created

New lead

Triggers when a new lead is created

All Actions - Actions are the automated tasks

Close chat

Closes an existing chat

Resume chat

Restarts an archived chat

Create event

Creates a new event

Create account

Creates a new account

Create contact

Creates a new contact

Create target

Creates a new target

Create lead

Creates a new lead

Update lead

Updates the details of an existing lead

Fetch event

Fetches an existing event by ID

Fetch target

Fetches an existing target by ID

Fetch lead

Fetches an existing lead by ID

Fetch account

Fetches an existing account by ID

Fetch contact

Fetches an existing contact by ID

What is LiveChat?

LiveChat is a customer support platform with customization features like themes, engagement graphics, and labels. You can automate greetings, get detailed reports, create tickets, and track visitors easily.

Customer Support

What is ConvergeHub?

ConvergeHub is CRM software that lets you send customized campaigns, track payments, and collaborate with employees, partners and customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

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