Integrate LiveChat with Drift
Send information between LiveChat and Drift automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Set up a new contact in Drift for each live chat initiation in LiveChat
Instantly capture new contact information from a live chat session and eliminate the possibility of omission. This flow will establish a new contact in Drift for each new live chat session in your LiveChat.
How it works
- The flow triggers when a new chat is created in LiveChat.
- Zoho Flow creates a new contact in Drift.
Set up a new contact in Drift for each live chat initiation in LiveChat
LiveChat + Drift
Build your own integrations between LiveChat and Drift
Connect LiveChat and Drift with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate LiveChat and Drift using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Chat ended
Triggers when a chat is ended
Visitor queued
Triggers when a visitor is queued
Chat created
Triggers when a new chat is created
Conversation closed
Triggers when a conversation is closed
New conversation
Triggers when a new conversation is created
All Actions - Actions are the automated tasks
Close chat
Closes an existing chat
Resume chat
Restarts an archived chat
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Fetch contact - By ID
Fetches the details of an existing contact by ID
Fetch conversation
Fetches the details of a conversation by its ID
Fetch contact - By email
Fetches the details of an existing contact by email
What is LiveChat?
LiveChat is a customer support platform with customization features like themes, engagement graphics, and labels. You can automate greetings, get detailed reports, create tickets, and track visitors easily.
Similar apps
What is Drift?
Drift is a conversational marketing platform that allows you to send targeted in-app messages, set up bots to chat with visitors, and get notifications when targeted customers visit the site.
Similar apps
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Webhook triggers
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more
Rahul Roushan
CEO, OpIndia
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
Toto
Technical Engineer, Master Liveaboards
