Integrate LiveChat with Kommo

Send information between LiveChat and Kommo automatically, without writing any code, using Zoho Flow.

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Create a lead entry in Kommo for each new chat session initiated in LiveChat

Instantly capture new lead data in real-time. This flow will create a new lead in Kommo for every new live chat session in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new lead in Kommo.
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Create a lead entry in Kommo for each new chat session initiated in LiveChat

LiveChat + Kommo

Build your own integrations between LiveChat and Kommo

Connect LiveChat and Kommo with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveChat and Kommo using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Chat ended

Triggers when a chat is ended

Visitor queued

Triggers when a visitor is queued

Chat created

Triggers when a new chat is created

New contact

Triggers when a new contact is created

New company

Triggers when a new company is created

New task

Triggers when a new task is created

Updated company

Triggers when the details of a company is updated

New lead

Triggers when a new lead is created

User responsible for lead changed

Triggers when the user responsible for a lead is changed

Updated lead

Triggers when the details of a lead is updated

Task deleted

Triggers when a task is deleted

Updated contact

Triggers when the details of a contact is updated

Updated task

Triggers when the details of a task is updated

Lead status changed

Triggers when the lead status is changed

All Actions - Actions are the automated tasks

Close chat

Closes an existing chat

Resume chat

Restarts an archived chat

Create note

Creates a new note

Create contact

Creates a new contact

Create lead

Creates a new lead

Create company

Creates a new company

Fetch lead

Fetches an existing lead

Fetch contact

Fetches an existing contact by email or phone

Fetch company

Fetches an existing company by email or phone

What is LiveChat?

LiveChat is a customer support platform with customization features like themes, engagement graphics, and labels. You can automate greetings, get detailed reports, create tickets, and track visitors easily.

Customer Support

What is Kommo?

Kommo (formerly amoCRM) is a messenger-based platform for communicating with clients.

CRM

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

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