Integrate LiveChat with Nutshell

Send information between LiveChat and Nutshell automatically, without writing any code, using Zoho Flow.

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Generate a lead in Nutshell whenever a new chat session starts in LiveChat

Minimize human errors in data entry and ensure all essential lead information is accurately captured. This flow will generate a new lead in Nutshell for new live chat session initiated in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new lead in Nutshell.
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Generate a lead in Nutshell whenever a new chat session starts in LiveChat

LiveChat + Nutshell

Build your own integrations between LiveChat and Nutshell

Connect LiveChat and Nutshell with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveChat and Nutshell using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Chat ended

Triggers when a chat is ended

Visitor queued

Triggers when a visitor is queued

Chat created

Triggers when a new chat is created

Lead won

Triggers when a new lead is won

Person created

Triggers when a new person is created

Activity created

Triggers when a new activity is created

Lead added

Triggers when a new lead is added

Company created

Triggers when a new company is created

All Actions - Actions are the automated tasks

Close chat

Closes an existing chat

Resume chat

Restarts an archived chat

Create lead

Creates a new lead

Create person

Creates a new person

Create company

Creates a new company

Fetch lead

Fetches the details of an existing lead by email address of associated contact

Fetch person by id

Fetches the details of an existing person by id

Fetch account by ID

Fetches the details of an existing account by id

Fetch account by name

Fetches the details of an existing account by name

Fetch person by email

Fetches the details of an existing person by email address

What is LiveChat?

LiveChat is a customer support platform with customization features like themes, engagement graphics, and labels. You can automate greetings, get detailed reports, create tickets, and track visitors easily.

Customer Support

What is Nutshell?

Nutshell is a sales automation and CRM tool that helps your sales reps win more deals, with fast onboarding, powerful reporting, and free support.

CRM

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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