Integrate LiveChat with WATI
Send information between LiveChat and WATI automatically, without writing any code, using Zoho Flow.
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Generate a contact in WATI for every new live chat session in LiveChat
Seamlessly capture lead data with no manual intervention, ensuring efficiency and eliminating any chance of omission. This flow will set up a new contact in WATI for every new live chat session in LiveChat.
How it works
- The flow triggers when a new chat is created in LiveChat.
- Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
Generate a contact in WATI for every new live chat session in LiveChat
LiveChat + WATI
Build your own integrations between LiveChat and WATI
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Supported triggers and actions
Integrate LiveChat and WATI using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Chat ended
Triggers when a chat is ended
Visitor queued
Triggers when a visitor is queued
Chat created
Triggers when a new chat is created
New message received from contact
Triggers when a new message is received from the specified contacts
Session message sent
Triggers when a new session message is sent
Message received
Triggers when a new message is received
Template message sent
Triggers when a new template message is sent
All Actions - Actions are the automated tasks
Close chat
Closes an existing chat
Resume chat
Restarts an archived chat
Send session message
Sends a WhatsApp message to an open session
Send template message
Sends an approved template WhatsApp message
Add or update contact
Adds a new contact or updates the details of an existing contact
What is LiveChat?
LiveChat is a customer support platform with customization features like themes, engagement graphics, and labels. You can automate greetings, get detailed reports, create tickets, and track visitors easily.
Similar apps
What is WATI?
WATI is a WhatsApp engagement tool that enables sales, customer support, and marketing teams to use a single platform to send bulk messages, broadcasts, template messages, and more.
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Webhook triggers
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more
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Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
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Technical and Operations Head, TruAct
