Integrate Octadesk with Favro

Send information between Octadesk and Favro automatically, without writing any code, using Zoho Flow.

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Generate a task within your Favro for fresh tickets initiated in Octadesk

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your Favro for new tickets generated in Octadesk.

How it works
  1. The flow triggers when a new ticket is added in Octadesk.
  2. Zoho Flow creates a new task in a card in Favro.
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Generate a task within your Favro for fresh tickets initiated in Octadesk

Octadesk + Favro

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Supported triggers and actions

Integrate Octadesk and Favro using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization added

Triggers when a new organisation is added

Customer added

Triggers when a new customer is added

Ticket added

Triggers when a new ticket is added

Agent added

Triggers when a new agent is added

Card committed

Triggers when a card is committed to another widget

Card moved

Triggers when a card is moved on a widget

Card updated

Triggers when any field (except comments) of a card is changed

Task created

Triggers when a new task is created in a card

Card created

Triggers when a card is created

All Actions - Actions are the automated tasks

Create organization

Creates a new organization

Update ticket

Updates the details of an existing ticket

Create product

Creates a new product

Create person

Creates a new person

Create ticket

Creates a new ticket

Update product

Updates the details of an existing product

Update organization

Updates the details of an existing organization

Fetch person

Fetches the details of an existing person using email address

Fetch requester

Fetches the details of an existing requester using email address

Fetch organization

Fetches the details of an existing organization by name

Search ticket

Search for an existing ticket

Create card

Creates a new card

Create task

Creates a new task in a card

Create task list

Create a new task list in card

What is Octadesk?

Octadesk is a customer service solution that organizes customer interactions. It helps you generate leads, close sales, support customers, and more.

Customer Support

What is Favro?

Favro is a planning and collaboration app for organizational flow. It provides multiple views on planning with Kanban flows, spreadsheet-style, work scheduled on a timeline and more.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

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