Integrate Octadesk with Runrun.it

Send information between Octadesk and Runrun.it automatically, without writing any code, using Zoho Flow.

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Create a task in Runrun.it for new tickets created in Octadesk

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your Runrun.it for new tickets generated in Octadesk.

How it works
  1. The flow triggers when a new ticket is added in Octadesk.
  2. Zoho Flow creates a new task in Runrun.it.
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Create a task in Runrun.it for new tickets created in Octadesk

Octadesk + Runrun.it

Build your own integrations between Octadesk and Runrun.it

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Supported triggers and actions

Integrate Octadesk and Runrun.it using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization added

Triggers when a new organisation is added

Customer added

Triggers when a new customer is added

Ticket added

Triggers when a new ticket is added

Agent added

Triggers when a new agent is added

Task created

Triggers when a new task is created

Project created

Triggers when a new project is created

Client created

Triggers when a new client is created

All Actions - Actions are the automated tasks

Create organization

Creates a new organization

Update ticket

Updates the details of an existing ticket

Create product

Creates a new product

Create person

Creates a new person

Create ticket

Creates a new ticket

Update product

Updates the details of an existing product

Update organization

Updates the details of an existing organization

Fetch person

Fetches the details of an existing person using email address

Fetch requester

Fetches the details of an existing requester using email address

Fetch organization

Fetches the details of an existing organization by name

Search ticket

Search for an existing ticket

Create client

Creates a new client

Create post on enterprise wall

Creates a new post on enterprise wall

Create task

Creates a new task

Create comment

Create a new comment

Create post on team wall

Creates a new post on team wall

Create project

Creates a new project

What is Octadesk?

Octadesk is a customer service solution that organizes customer interactions. It helps you generate leads, close sales, support customers, and more.

Customer Support

What is Runrun.it?

Runrun.it is a cloud-based team management platform that helps managers to get more productivity out of their teams when dealing with task, time, and talent management.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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