Integrate Octadesk with Wrike

Send information between Octadesk and Wrike automatically, without writing any code, using Zoho Flow.

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Add new tasks to your Wrike for new tickets generated in Octadesk

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will add new tasks to your Wrike for new tickets generated in Octadesk.

How it works
  1. The flow triggers when a new ticket is added in Octadesk.
  2. Zoho Flow creates a new task under the selected folder or project in Wrike.
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Add new tasks to your Wrike for new tickets generated in Octadesk

Octadesk + Wrike

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Supported triggers and actions

Integrate Octadesk and Wrike using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization added

Triggers when a new organisation is added

Customer added

Triggers when a new customer is added

Ticket added

Triggers when a new ticket is added

Agent added

Triggers when a new agent is added

Folder or project created

Triggers when a new folder or project is created

Task event occurred

Triggers when an event has occurred in a task

Task created

Triggers when a new task is created

Folder or project event occurred

Triggers when an event has occurred in a folder or a project

Attachment added

Triggers when an attachment is added and extracts the attachment URL

Project status updated

Triggers when the status of a project is updated

Comment added for folder or project

Triggers when a new comment is added for a folder or project

Task status updated

Triggers when the status of a task is updated

Comment added for task

Triggers when a new comment is added for a task

All Actions - Actions are the automated tasks

Create organization

Creates a new organization

Update ticket

Updates the details of an existing ticket

Create product

Creates a new product

Create person

Creates a new person

Create ticket

Creates a new ticket

Update product

Updates the details of an existing product

Update organization

Updates the details of an existing organization

Fetch person

Fetches the details of an existing person using email address

Fetch requester

Fetches the details of an existing requester using email address

Fetch organization

Fetches the details of an existing organization by name

Search ticket

Search for an existing ticket

Add comment to task

Adds a comment to the specified task

Create project

Creates a new project under the selected folder

Fetch user

Fetches the details of an existing user

Add comment to folder or project

Adds a comment to the selected folder or project

Create task

Creates a new task under the selected folder or project

Create folder

Creates a new folder under the selected parent folder

Create time log entry

Creates a new time log entry for the specified task

Update project

Updates the details of an existing project

Update task

Updates the details of an existing task

Fetch task

Fetches the details of an existing task

Fetch folder or project

Fetches the details of an existing folder or project

What is Octadesk?

Octadesk is a customer service solution that organizes customer interactions. It helps you generate leads, close sales, support customers, and more.

Customer Support

What is Wrike?

Wrike is a project management tool where you can plan and organize your projects, tasks, and folders. You can customize your dashboard, synchronize tasks and milestones with calendar, and be up to date with the live activity stream.

Build comprehensive workflows using

Webhook triggers

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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