Integrate Office 365 with Twilio

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Trigger an SMS notification via Twilio when a new booking is made in Office 365

Send SMS confirmations to assist customers in managing their appointments efficiently. This flow will send a text message from Twilio following a new booking in Office 365.

How it works
  1. The flow triggers when a new event is added in the selected calendar in Office 365.
  2. Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
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Trigger an SMS notification via Twilio when a new booking is made in Office 365

Office 365 + Twilio

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Supported triggers and actions

Integrate Office 365 and Twilio using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Event updated

Triggers when any detail of an existing event is updated

Email received

Triggers when a new email is received

Calendar added

Triggers when a new calendar is added

Event added

Triggers when a new event is added in the selected calendar

Contact added

Triggers when a new contact is added

SMS message sent or received

Triggers when a new SMS is sent or received

WhatsApp message received

Triggers when a new WhatsApp message from a customer is received

SMS message received

Triggers when a new SMS message is received

All Actions - Actions are the automated tasks

Send email

Creates and sends an email to a recipient

Create contact

Creates a new contact

Create event

Creates a new event in the selected calendar

Add user

Adds a new account user

Update contact

Updates the details of an existing contact by ID

Update user

Updates the details of a user by ID

Update event

Updates the details of an existing event by ID

Fetch event

Fetches the details of an existing event by title or ID

Invite user

Invites the specified user to your group

Fetch user

Fetches the details of a user by display name

Find contact folder

Finds a contact folder using name

Fetch contact

Fetches the details of an existing contact by name

Send SMS or WhatsApp message

Sends a WhatsApp or SMS message to the listed numbers

Fetch message

Fetches the details of a message by its ID

What is Office 365?

Office 365 is a suite of cloud apps by Microsoft. You can manage all your services from one place, collaborate with colleagues, and access data across devices.

What is Twilio?

Twilio is a platform that lets developers receive and send SMS and voice calls. With message queueing, global numbers, and smart encoding, you can easily set up your communication system.

Phone/SMS Popular

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Custom functions

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CEO, OpIndia

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

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