Integrate OnceHub with CloudTalk

Send information between OnceHub and CloudTalk automatically, without writing any code, using Zoho Flow.

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Initiate an SMS notification from CloudTalk following a booking in OnceHub

Send real-time SMS updates for booking confirmations to enhance customer experience. This flow will automate sending an SMS through CloudTalk for any new booking made in OnceHub.

How it works
  1. The flow triggers when a new booking is scheduled in OnceHub.
  2. Zoho Flow sends an SMS message in CloudTalk.
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Initiate an SMS notification from CloudTalk following a booking in OnceHub

OnceHub + CloudTalk

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Supported triggers and actions

Integrate OnceHub and CloudTalk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Booking canceled

Triggers when a booking is canceled

Booking event occurred

Triggers when the selected booking event has occurred

Booking rescheduled

Triggers when an existing booking is rescheduled

Booking canceled and reschedule requested

Triggers when a booking is canceled and reschedule requested

Booking marked as no-show

Triggers when an existing booking is marked as no-show

Booking scheduled

Triggers when a new booking is scheduled

Call created

Triggers when a new call of the selected type is created

Agent created

Triggers when a new agent is created

Contact created

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Fetch event type

Fetches the details of an existing event type

Fetch booking page

Fetches the details of an existing booking page

Fetch contact

Fetches the details of an existing contact

Fetch booking

Fetches the details of an existing booking

Fetch user

Fetches the details of an existing user

Add activity

Adds an activity to an existing contact

Create contact

Creates a new contact

Create agent

Creates a new agent

Send SMS

Sends an SMS message

Add note

Adds a note to an existing contact

Update agent

Updates the details of an existing agent

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact using ID or keyword

What is OnceHub?

OnceHub is meeting and appointment scheduling software. You can customize bookings, share booking pages, and maintain complete control over your schedule with an approval process.

Bookings/Scheduling

What is CloudTalk?

CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

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