Integrate Salesforce with RingCentral

Send information between Salesforce and RingCentral automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Send a welcome email in RingCentral when a new contact is created in Salesforce

Send personalized welcome emails to every new contact in your CRM software. This flow will send a welcome email in RingCentral when a new contact is created in Salesforce.

How it works
  1. The flow triggers when a new contact is created in Salesforce.
  2. Zoho Flow sends a new SMS to the specified phone number in RingCentral.
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Send a welcome email in RingCentral when a new contact is created in Salesforce

Salesforce + RingCentral

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Create a contact in RingCentral each time a contact is created in Salesforce

Achieve flawless duplication of contact information by avoiding human errors. This flow will create a new contact in RingCentral whenever a new contact is added in Salesforce.

How it works
  1. The flow triggers when a new contact is created in Salesforce.
  2. Zoho Flow creates a new contact in RingCentral.
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Create a contact in RingCentral each time a contact is created in Salesforce

Salesforce + RingCentral

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Add a new contact in RingCentral whenever a new contact is added in Salesforce

Having precise contact details empowers your sales team to deliver timely communications to users. This flow will generate a new contact in RingCentral each time a new contact is created in Salesforce.

How it works
  1. The flow triggers when a new contact is created in Salesforce.
  2. Zoho Flow creates a new contact in RingCentral.
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Add a new contact in RingCentral whenever a new contact is added in Salesforce

Salesforce + RingCentral

Build your own integrations between Salesforce and RingCentral

Connect Salesforce and RingCentral with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Salesforce and RingCentral using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact updated

Triggers when a contact is updated

Order updated

Triggers when an order is updated

Product added

Triggers when a new product is added

Case created

Triggers when a new case is created

Opportunity added

Triggers when a new opportunity is added

Lead created

Triggers when a new lead is created

Solution updated

Triggers when an solution is updated

Product updated

Triggers when an product is updated

Note updated

Triggers when a note is updated

Task updated

Triggers when a task is updated

Case updated

Triggers when a case is updated

Note created

Triggers when a new note is created

Campaign added

Triggers when a new campaign is added

Account created

Triggers when a new account is created

Event updated

Triggers when an event is updated

Contact created

Triggers when a new contact is created

Module entry updated

Triggers when a record is updated in the selected module

Account updated

Triggers when an account is updated

Order created

Triggers when a new order is created

Task created

Triggers when a new task is created

Opportunity updated

Triggers when an opportunity is updated

Module entry added

Triggers when a new entry is added to the selected module

Event created

Triggers when a new event is created

Campaign updated

Triggers when a new campaign is updated

Solution added

Triggers when a new solution is added

Lead updated

Triggers when a lead is updated

Call missed

Triggers when a call is missed

Call disconnected

Triggers when a call is ended

New call

Triggers when a new call is initiated or received

New team chat

Triggers when a new team chat is created

New voicemail

Triggers when a new voicemail is sent or received

Call recorded

Triggers when a call is recorded

New SMS

Triggers when a new SMS is sent or received

Call answered

Trigger when a call is answered

All Actions - Actions are the automated tasks

Create case

Creates a new case

Create note

Creates a new note

Create campaign

Creates a new campaign

Create contact

Creates a new contact

Create opportunity

Creates a new opportunity

Create account

Creates a new account

Create solution

Creates a new solution

Create product

Creates a new product

Create lead

Creates a new lead

Create custom module entry

Creates a new entry in the selected module

Create task

Creates a new task

Create order

Creates a new order

Create event

Creates a new event

Update task

Updates the details of an existing task

Update account

Updates the details of an existing account

Update product

Updates the details of an existing product

Update campaign

Updates the details of an existing campaign

Update event

Updates the details of an existing event

Update case

Updates the details of an existing case

Update solution

Updates the details of an existing solution

Update note

Updates the details of an existing note

Update lead

Updates the details of an existing lead

Update opportunity

Updates the details of an existing opportunity

Update custom module entry

Updates the details of entry in the selected module

Update order

Updates the details of an existing order

Update contact

Updates the details of an existing contact

Fetch group

Fetches the details of an existing group by name or ID

Fetch lead

Fetches the details of an existing lead by name or ID

Fetch event

Fetches the details of an existing event by subject or ID

Fetch order

Fetches the details of an existing order by number or ID

Fetch product

Fetches the details of an existing product by name or ID

Fetch user

Fetches the details of an existing user by email, name or ID

Fetch company

Fetches the details of an existing D&B company by name or ID

Fetch contract

Fetches the details of an existing contract by number or ID

Fetch contact

Fetches the details of an existing contact by name or email address or ID

Fetch note

Fetches the details of an existing note by title or ID

Fetch opportunity

Fetches the details of an existing opportunity by name or ID

Fetch module entry

Fetches the details of a module record entry based on the specified value

Fetch asset

Fetches the details of an existing asset by name or ID

Fetch solution

Fetches the details of an existing solution by name or ID

Fetch case

Fetches the details of an existing case by subject or ID

Fetch account

Fetches the details of an existing account by name or ID

Fetch custom module entry

Fetches the details of an entry in the selected module by name or ID

Fetch campaign

Fetches the details of an existing campaign by name or ID

Create team message

Creates a new team message

Create contact

Creates a new contact

Initiate ring-out call

Initiates a two-legged ring-out call based on the specified caller and callee phone number

Send SMS

Sends a new SMS to the specified phone number

Block or allow phone number

Updates the blocked or allowed phone number list with the specified phone number

Update contact

Updates the details of an existing contact

Fetch call by session ID

Fetches the details of an existing call by session ID

Fetch contact

Fetches the details of an existing contact

Fetch message by ID

Fetches the details of an existing message record by message ID

Fetch ring-out call status

Fetches the status of a 2-legged ring-out call

Fetch call record by ID

Fetches the details of an existing call record by ID

Fetch user

Fetches the details of an existing user

Fetch call by ID

Fetches the details of an existing call by ID

Fetch extension

Fetches the details of the existing extension

What is Salesforce?

Salesforce is CRM software that lets you manage sales, deliver personalized messages, and predict outcomes with AI-powered analytics.

CRM Popular

What is RingCentral?

RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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