Integrate ServiceDesk Plus Cloud with 800+ apps
Create business workflows for ServiceDesk Plus Cloud without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.
Build your own ServiceDesk Plus Cloud integrations
Connect ServiceDesk Plus Cloud with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Build your ServiceDesk Plus Cloud workflows using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Note created
Triggers when a new note is created
Request created in template
Triggers when a new request is created in the selected template
Task created
Triggers when a new task is created
Request updated
Triggers when the details of an existing request are updated
Request created
Triggers when a new request is created
Problem created
Triggers when a new problem is created in a template
Requester created
Triggers when a new requester is created
Request approved
Triggers when an existing request is approved
Asset created
Triggers when a new asset is created
Change created
Triggers when a new change is created
Task updated
Triggers when the details of an existing task are updated
Change updated
Triggers when a change is updated
Task closed
Triggers when a task is closed
Change status updated
Triggers when the status of an existing change is updated
Request updated in template
Triggers when an existing request is updated in the selected template
All Actions - Actions are the automated tasks
Add solution
Adds a new solution
Create request note
Creates a note for the selected request
Create problem
Creates a new problem
Associate request with problem
Associates a request with a specific problem
Create request
Creates a new request
Create change
Creates a new change
Update change
Updates the details of an existing change
Update problem
Updates the details of an existing problem
Update request
Updates the details of an existing request
Find a request attribute
Fetches a request attribute by its name
Fetch solution topic
Fetches a solution topic by its name
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch problem
Fetches the details of an existing problem by ID
Fetch requester
Fetches the details of an existing requester by email address
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch change UDF attributes
Fetches a change's UDF attributes by name
What is ServiceDesk Plus Cloud?
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more
Rahul Roushan
CEO, OpIndia
Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
Toto
Technical Engineer, Master Liveaboards
