Integrate ServiceDesk Plus On-Premises with SuperOps

Send information between ServiceDesk Plus On-Premises and SuperOps automatically, without writing any code, using Zoho Flow.

Build your own integrations between ServiceDesk Plus On-Premises and SuperOps

Connect ServiceDesk Plus On-Premises and SuperOps with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate ServiceDesk Plus On-Premises and SuperOps using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Request updated

Triggers when the details of an existing request are updated

Request created in template

Triggers when a new request is created in the selected template

Request updated in template

Triggers when an existing request is updated in the selected template

Request created

Triggers when a new request is created

Ticket created

Triggers when a new ticket is created

Alert created

Triggers when a new alert is created

Invoice created

Triggers when a new invoice is created

Task created

Triggers when a new task is created

All Actions - Actions are the automated tasks

Add solution

Adds a new solution

Create problem

Creates a new problem

Associate request with problem

Associates an existing request with the specified problem

Create request note

Creates a note for the selected request

Create request

Creates a new request

Create change

Creates a new change

Update request

Updates the details of an existing request

Update solution

Updates the details of an existing solution based on its ID

Update change

Updates the details of an existing change

Update problem

Updates the details of an existing problem

Fetch change

Fetches the details of an existing change by display ID

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch problem

Fetches the details of an existing problem by ID

Create client

Creates a new client

Create ticket

Creates a new ticket

Fetch asset

Fetches the details of an existing asset using asset ID

Add note to ticket

Adds a note to the selected ticket

Fetch alert

Fetches the details of an existing alert using alert ID

Create alert

Creates a new alert

Create task

Creates a new task

Resolve alert

Resolves a specific alert

Create ticket cause

Creates a new ticket cause

Fetch ticket

Fetches the details of an existing ticket using ticket ID

What is ServiceDesk Plus On-Premises?

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

What is SuperOps?

SuperOps is a PSA-RMM application that helps Managed Service Providers (MSP) and IT teams to remotely access client systems, enforce policies, communicate with clients and more.

New Server Monitoring

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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