Integrate ServiceDesk Plus On-Premises with When I Work
Send information between ServiceDesk Plus On-Premises and When I Work automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceDesk Plus On-Premises and When I Work
Connect ServiceDesk Plus On-Premises and When I Work with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate ServiceDesk Plus On-Premises and When I Work using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request updated
Triggers when the details of an existing request are updated
Request created in template
Triggers when a new request is created in the selected template
Request updated in template
Triggers when an existing request is updated in the selected template
Request created
Triggers when a new request is created
All Actions - Actions are the automated tasks
Add solution
Adds a new solution
Create problem
Creates a new problem
Associate request with problem
Associates an existing request with the specified problem
Create request note
Creates a note for the selected request
Create request
Creates a new request
Create change
Creates a new change
Update request
Updates the details of an existing request
Update solution
Updates the details of an existing solution based on its ID
Update change
Updates the details of an existing change
Update problem
Updates the details of an existing problem
Fetch change
Fetches the details of an existing change by display ID
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch problem
Fetches the details of an existing problem by ID
Create clock-out entry
Creates a clock-out entry for the specified employee
Create clock-in entry
Creates a clock-in entry for the specified employee
Create user
Creates a new employee, manager, or supervisor.
Fetch user
Fetches the details of an existing user by first name, last name, or email address.
What is ServiceDesk Plus On-Premises?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
Similar apps
What is When I Work?
When I Work is an employee scheduling and time tracking application for the modern workforce. It also helps you improve communication, eliminate excuses, boost accountability among your staff, track time and attendance, and grow your business.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
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