Integrate Shopify with LiveAgent

Send information between Shopify and LiveAgent automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Set up a contact in LiveAgent following a purchase in Shopify

Streamline customer support by instantly creating contacts in your help desk software for seamless post-purchase service. This flow will establish a new contact in LiveAgent whenever a purchase is made in Shopify.

How it works
  1. The flow triggers when an existing order is fulfilled in Shopify.
  2. Zoho Flow creates a new contact in LiveAgent.
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Set up a contact in LiveAgent following a purchase in Shopify

Shopify + LiveAgent

Build your own integrations between Shopify and LiveAgent

Connect Shopify and LiveAgent with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Shopify and LiveAgent using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Cart abandoned

Triggers when an open cart is abandoned

Checkout updated

Triggers when the details of an existing checkout are updated

Order paid

Triggers when an existing order is paid

Refund created

Triggers when a refund entry is created

Product updated

Triggers when the details of an existing product are updated

Checkout created

Triggers when a new checkout is created

Customer updated

Triggers when the details of an existing customer are updated

Product added

Triggers when a new product is added

Fulfillment updated

Triggers when any detail of an existing fulfillment is updated

Blog created

Triggers when a new blog is created

Order updated

Triggers when an existing order is updated

Order created

Triggers when a new order is created

Customer created

Triggers when a new customer is created

Inventory item updated

Triggers when the details of an existing inventory item are updated

Order drafted

Triggers when an existing order is drafted

Order fulfilled

Triggers when an existing order is fulfilled

Fulfillment created

Triggers when a new fulfillment is created

Draft order updated

Triggers when the details of an existing draft order are updated

Cart updated

Triggers when an existing cart is updated

Order canceled

Triggers when an order is canceled in your store

Company created

Triggers when a new company is created

Ticket created

Triggers when a new ticket is created

Contact created

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Add product

Adds a new product

Create blog

Creates a new blog

Create draft order

Creates a new draft order

Create product variants

Creates variants of an existing product

Create customer

Creates a new customer

Send invite

Sends invite to the selected customer

Create order

Creates a new order

Create blog post

Creates a new post in the selected blog

Create discount code

Creates a new discount code

Update inventory quantity

Updates the quantity of a product or inventory item

Update order

Updates the details of an existing order by ID

Update product

Updates the details of an existing product

Update product variant

Updates the details of a product's variants

Update discount code

Updates the details of an existing discount code

Update customer

Updates the details of an existing customer

Fetch transaction

Fetches the details of an existing transaction

Fetch product

Fetches a product by title

Fetch latest customer order

Fetches the details of the latest customer order by customer ID

Fetch product variant by SKU

Fetches an existing product variant by SKU

Fetch product variant

Fetches a product variant by title

Fetch order

Fetches the details of an existing order by ID

Fetch order by name

Fetches the details of an existing order by name

Fetch transaction associated with order

Fetches the details of an existing transaction associated with an order

Fetch discount code

Fetches the details of an existing discount code by code

Fetch customer

Fetches the details of an existing customer by name or email address

Add contact to group

Adds a contact to the selected group

Create contact

Creates a new contact

Create ticket

Creates a new ticket

Create company

Creates a new company

Update company

Updates the details of an existing company

Remove contact from group

Removes a contact from the selected group

Update ticket

Updates the details of an existing ticket

Update contact

Updates the details of an existing contact

Fetch company

Fetches the details of an existing company by ID, name, or email address

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

What is Shopify?

Shopify is an ecommerce platform that lets you build and manage your online store. You can integrate with the payment gateway of your choice, enjoy unlimited bandwidth, and gain insight into your store's performance with accurate reports.

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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