Integrate SolarWinds Service Desk with Office 365

Send information between SolarWinds Service Desk and Office 365 automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

[esc]

Initiate an event in Office 365 when a task is created in SolarWinds Service Desk

Ensure tasks are prioritised and addressed timely by scheduling them as events. This flow will create an event in Office 365 when a task is created SolarWinds Service Desk.

How it works
  1. The flow triggers when a new task is created in SolarWinds Service Desk.
  2. Zoho Flow creates a new event in the selected calendar in Office 365.
+

Initiate an event in Office 365 when a task is created in SolarWinds Service Desk

SolarWinds Service Desk + Office 365

Build your own integrations between SolarWinds Service Desk and Office 365

Connect SolarWinds Service Desk and Office 365 with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate SolarWinds Service Desk and Office 365 using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Problem

Triggers when a new problem is created in your service desk

New Risk

Triggers when a new risk is detected

New User

Triggers when a new user is created

New Asset

Triggers when a new asset is created in your inventory

New Change

Triggers when a new change is created

New Release

Triggers when a new release is created in your service desk

New Contract

Triggers when a new contract is created

New Task

Triggers when a new task is created

New Hardware

Triggers when a new hardware is created in your inventory

New Incident

Triggers when a new incident is created

Event updated

Triggers when any detail of an existing event is updated

Email received

Triggers when a new email is received

Calendar added

Triggers when a new calendar is added

Event added

Triggers when a new event is added in the selected calendar

Contact added

Triggers when a new contact is added

All Actions - Actions are the automated tasks

Create Release

Creates a new release in your service desk

Create User

Creates a new user

Create Solution

Creates a new solution in your service desk

Create Contract

Creates a new contract

Create Hardware

Creates a new hardware in your inventory

Create Asset

Creates a new asset in your inventory

Create Change

Creates a new change in your service desk

Create Problem

Creates a new problem in your service desk

Create Incident

Creates a new incident

Update incident

Updates the details of an existing incident based on incident ID

Fetch incident

Fetches the details of an existing incident by incident ID

Send email

Creates and sends an email to a recipient

Create contact

Creates a new contact

Create event

Creates a new event in the selected calendar

Add user

Adds a new account user

Update contact

Updates the details of an existing contact by ID

Update user

Updates the details of a user by ID

Update event

Updates the details of an existing event by ID

Fetch event

Fetches the details of an existing event by title or ID

Invite user

Invites the specified user to your group

Fetch user

Fetches the details of a user by display name

Find contact folder

Finds a contact folder using name

Fetch contact

Fetches the details of an existing contact by name

What is SolarWinds Service Desk?

Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.

Customer Support Helpdesk

What is Office 365?

Office 365 is a suite of cloud apps by Microsoft. You can manage all your services from one place, collaborate with colleagues, and access data across devices.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

Watch Zoho Flow in action

Play video

Endless integrations. End to manual work.

SIGN UP TODAY